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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Great overall experience. I needed shirts for my business quickly. Designing and ordering them was simple and fast. The shirts arrived on time and met all expectations. Definitely going to continue ordering from Custom Ink.
We are so pleased with the T shirt and everything about your company and this transaction! This was a Father's Day gift from my grandson to his dad and it could not have gone, any easier! We have been going thru such a devastating time, with my mom here on hospice for colon cancer. The financial difficulties did not allow us to pay extra for expedited services, so I emailed requesting an earlier delivery. I was so please to receive a msg, that it would be fine. I have indicated that we are starting a new business, would be looking forward to using your company and would be telling everyone about your amazing company, products and services! My mom passed yesterday and your company has been a bright light, in a very gloomy period!
Great experience. I new exactly what step Custom was on and received the shirts a head of schedule.
Thanks for getting it done so quickly! Made it in time for Father's Day.
It was pretty easy overall. I was able to get my idea put on shirts for my job. They came out as expected and have no complaints. I will re order more when mine wear out from custom ink for years to come.
Great service overall! Good communication, packaging, shipment time and great quality! I will be placing another order in the future.
My group had an odd order and custom ink helped every step of the way, also when we got the hoodies they were great
Good customer service, just slow to make and ship which is understandable in the current pandemic.
Very easy to use, quick servers, good quality item, thanks!
We couldn't be more happier with the AMAZINGLY FAST shipping delivery, the effectiveness of customer service rep who assisted me in placing the order, and the raves from people on the t-shirts really poured in. This is indeed a company we trust in and look forward to working together again for future events.
Great experience. Easy to design our shirts, and we are so happy with the results.
The shipping time was very long. And as above stated, the apostrophe was omitted which depicts bad grammar. This was a sobatage.
If you support blm we can't do business together again
Love how my shirt came out and it came faster than I expected.
Custom Ink website was easy to use. Overall loved the shirt ordered!
Great shirts! Price was reasonable. You get what you pay for and the quality was A+! Will order again!
The employees are so nice, and they email you right away when you have questions. I want to give thanks for Sam P. For helping me and answering my emails quickly. The service here is great!
Arrived early! Very nice -- Father's Day present, had picture of him taken with the kids put on the front... can't get him to take it off (Lol). We had a sweat shirt done several years ago with an art photo done by his daughter. Still get's worn all the time and looks good! So appreciate your product quality and customer service!
Great quality product. Not too long of a wait. Would use again. Wish there was a way to order more than one color shirt at once. Couldn't figure it out
The custom designing and ordering were easy. Our product arrived quickly and well packaged.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

