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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Kimberly O.
California
1 review
0 helpful votes
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Great overall experience. I needed shirts for my business quickly. Designing and ordering them was simple and fast. The shirts arrived on time and met all expectations. Definitely going to continue ordering from Custom Ink.

Date of experience: September 3, 2020
Patricia Q.
California
1 review
0 helpful votes
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We are so pleased with the T shirt and everything about your company and this transaction! This was a Father's Day gift from my grandson to his dad and it could not have gone, any easier! We have been going thru such a devastating time, with my mom here on hospice for colon cancer. The financial difficulties did not allow us to pay extra for expedited services, so I emailed requesting an earlier delivery. I was so please to receive a msg, that it would be fine. I have indicated that we are starting a new business, would be looking forward to using your company and would be telling everyone about your amazing company, products and services! My mom passed yesterday and your company has been a bright light, in a very gloomy period!

Date of experience: September 3, 2020
Christine J.
California
1 review
0 helpful votes
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Great experience
June 20, 2020

Great experience. I new exactly what step Custom was on and received the shirts a head of schedule.

Date of experience: September 3, 2020
Sarah X.
California
1 review
0 helpful votes
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Thanks for getting it done so quickly! Made it in time for Father's Day.

Date of experience: September 3, 2020
Tony J.
California
1 review
0 helpful votes
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It was pretty easy overall. I was able to get my idea put on shirts for my job. They came out as expected and have no complaints. I will re order more when mine wear out from custom ink for years to come.

Date of experience: September 3, 2020
Margaret E.
California
1 review
0 helpful votes
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Great service overall! Good communication, packaging, shipment time and great quality! I will be placing another order in the future.

Date of experience: September 3, 2020
Elizabeth W.
California
1 review
0 helpful votes
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My group had an odd order and custom ink helped every step of the way, also when we got the hoodies they were great

Date of experience: September 3, 2020
Jessica Q.
California
1 review
0 helpful votes
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Good customer service, just slow to make and ship which is understandable in the current pandemic.

Date of experience: September 3, 2020
Michelle O.
California
1 review
0 helpful votes
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Very easy to use, quick servers, good quality item, thanks!

Date of experience: September 3, 2020
Jim E.
California
1 review
0 helpful votes
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We couldn't be more happier with the AMAZINGLY FAST shipping delivery, the effectiveness of customer service rep who assisted me in placing the order, and the raves from people on the t-shirts really poured in. This is indeed a company we trust in and look forward to working together again for future events.

Date of experience: September 3, 2020
Sarah B.
California
1 review
0 helpful votes
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Great experience
June 20, 2020

Great experience. Easy to design our shirts, and we are so happy with the results.

Date of experience: September 3, 2020
Rebecca C.
California
1 review
0 helpful votes
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The shipping time was very long. And as above stated, the apostrophe was omitted which depicts bad grammar. This was a sobatage.

Date of experience: September 3, 2020
Betty N.
California
1 review
0 helpful votes
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If you support blm we can't do business together again

Date of experience: September 3, 2020
Mike M.
California
1 review
0 helpful votes
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Love how my shirt came out and it came faster than I expected.

Date of experience: September 3, 2020
Jack H.
California
1 review
0 helpful votes
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Custom Ink website was easy to use. Overall loved the shirt ordered!

Date of experience: September 3, 2020
Christine P.
California
1 review
0 helpful votes
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Great shirts!
June 20, 2020

Great shirts! Price was reasonable. You get what you pay for and the quality was A+! Will order again!

Date of experience: September 3, 2020
Steven R.
California
1 review
0 helpful votes
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The employees are so nice, and they email you right away when you have questions. I want to give thanks for Sam P. For helping me and answering my emails quickly. The service here is great!

Date of experience: September 3, 2020
Jim P.
California
1 review
0 helpful votes
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Arrived early!
June 20, 2020

Arrived early! Very nice -- Father's Day present, had picture of him taken with the kids put on the front... can't get him to take it off (Lol). We had a sweat shirt done several years ago with an art photo done by his daughter. Still get's worn all the time and looks good! So appreciate your product quality and customer service!

Date of experience: September 3, 2020
Nancy Q.
California
1 review
0 helpful votes
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Great quality product. Not too long of a wait. Would use again. Wish there was a way to order more than one color shirt at once. Couldn't figure it out

Date of experience: September 3, 2020
Adam C.
California
1 review
0 helpful votes
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The custom designing and ordering were easy. Our product arrived quickly and well packaged.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States