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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Barbara C.
California
1 review
0 helpful votes
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Doing this for the first time I had no idea where to start, other than to just go online and start making a design. I did have to modify my original design due to restrictions I wasn't aware of but my second design turned out better as a result. Customer support was extremely helpful and gave great, timely feedback On my options and alternatives. My customer service agent Meredith deserves a raise for her outstanding support! And lastly, the shirts turned out better than expected. Keep up the five star work Custom Ink!

Date of experience: September 3, 2020
Lisa U.
California
1 review
0 helpful votes
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Shirts were perfect
June 18, 2020

Shirts were perfect. Everything was spot-on from color of shirt to quality of image included.

Date of experience: September 3, 2020
Jason U.
California
1 review
0 helpful votes
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Good material..
June 18, 2020

Good material. Perfect size and the lettering and colors are wonderful. Totally happy with my shirt. It was a picture of a dearly departed friend and I will remember him always!

Date of experience: September 3, 2020
Martha V.
California
1 review
0 helpful votes
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Customer service at CustomInk is outstanding. I always have a complicated order, and the folks in customer service walk me through the details and send picture proofs to insure that the product is as expected. Always delighted with the results. Thanks to Tawni and Amber!

Date of experience: September 3, 2020
Frank J.
California
1 review
0 helpful votes
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I have several orders with Custom Ink. The design tool is easy to use and has many fonts, styles and placement options. A good selection of colors to choose from in both material and ink. The fact that I can get a rep on the phone quickly to ask questions is great. They are also very good with design help, too.

Date of experience: September 3, 2020
Richard W.
California
1 review
0 helpful votes
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Easy company to work with, products are great and service is perfection Have placed multiple orders. They dont disappoint.

Date of experience: September 3, 2020
Carol Z.
California
1 review
0 helpful votes
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You run a tight ship. Very responsive and on time A little pricey but you service is excellent.

Date of experience: September 3, 2020
Stephen K.
California
1 review
0 helpful votes
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Your customer service agent who helped me was fantastic. I had a lot of questions and also needed the shirts quick. The customer service agent was wonderful and helpful and based on her help, I will definitely use your company again and tell others to do so also.

Date of experience: September 3, 2020
Nick P.
California
1 review
0 helpful votes
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As always, quality customer service, quick turn around time :)

Date of experience: September 3, 2020
Mary K.
California
1 review
0 helpful votes
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The customer service was exceptional! My questions and concerns were answered. Ben was great seeing to my needs and making sure that I have a good product. The products, attention to detail was phenomenal and I received the product when promised. I definitely will order more product!

Date of experience: September 3, 2020
Brian J.
California
1 review
0 helpful votes
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I was contacted about my design. Needed some changes and i told them i trusted their creative minds to fix what needed to be done and it came out better than my original even for minor changes. Very pleased

Date of experience: September 3, 2020
Stephanie C.
California
1 review
0 helpful votes
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Excellent service!
June 18, 2020

Excellent service! Quick turn-around and the shirts were very nice. The officers were very happy with them.

Date of experience: September 3, 2020
Martha J.
California
1 review
0 helpful votes
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I loved the customer service and the order actually came earlier than it said on the website! I did not have to worry about late orders (which can be very stressful) and whoever sent the emails was very helpful and kind. The print was a little low on the smaller shirts, but overall I think it was very good! Thank you, CustomInk!

Date of experience: September 3, 2020
Jeff Z.
California
1 review
0 helpful votes
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I just placed an order for the other business I manage.

Date of experience: September 3, 2020
Peter L.
California
1 review
0 helpful votes
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Overall excellent service, people, product and quality, thank you

Date of experience: September 3, 2020
Mike V.
California
1 review
0 helpful votes
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My experience was fantastic once again. It's a great opportunity to make a personalized gift for someone special! The short material wasn't the best, but the visual product was great. Thank you!

Date of experience: September 3, 2020
Peter P.
California
1 review
0 helpful votes
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The shipping company handling my order lost my package for a day. Not a real big deal except if I hadn't called them I still might not have my order!

Date of experience: September 3, 2020
Rebecca X.
California
1 review
0 helpful votes
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Overall experience was great! I plan to order again.

Date of experience: September 3, 2020
Christine C.
California
1 review
0 helpful votes
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Incredible job!
June 18, 2020

Incredible job! Great customer service. Communication was excellent through the whole process. My shirts arrived 2 days early. Wow. An even larger order coming up.

Date of experience: September 3, 2020
William R.
California
1 review
0 helpful votes
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I was very pleased with the process and the results

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States