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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Charles L.
California
1 review
0 helpful votes
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I am happy with the product and quality what I'm not happy about is a company taking "political " sides! Due to Custom ink standing with lower case "black lives matter" I will not be orderIng and will not be telling other I know to order from this company. A company should look at the big picture and not what's in front of them and consider the ramifications of their decisions. DONT TAKE SIDES! Period

Date of experience: September 3, 2020
Stephanie E.
California
1 review
0 helpful votes
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Custom Ink was very helpful in designing and assisting me in ordering shirts. I would definitely recommend them to anyone.

Date of experience: September 3, 2020
Jennifer P.
California
1 review
0 helpful votes
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Needed a single custom tshirt as a gift for a friend. Most sites were giving three week delivery dates and I needed it in a week. Tried with one company and paid double the price for a RUSH order and 2 day delivery, a week later it was still pending, cancelled with them and found CustomInk. Was easy to create the tshirt using their website, tshirt turned up 6 days later as expected, excellent service and really pleased with the product as my friend was, saved the day.

Date of experience: September 3, 2020
Laura Y.
California
1 review
0 helpful votes
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I needed to make adjustments to my logo and someone helped me right away with the design. It was overall a very pleasant experience.

Date of experience: September 3, 2020
Bill N.
California
1 review
0 helpful votes
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I have used your company since 2012 for our family vacation t-shirts. It's always a great experience. Your customer service is top-notch! I'd love if you guys had a rewards program or maybe even a discount for returning customers.

Date of experience: September 3, 2020
Stephen A.
California
1 review
0 helpful votes
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This isn't the first time our organization has utilized CustomInk, their customer service is always prompt and courteous and we will definitely use them again. CustomInk is our go-to for custom printed shirts.

Date of experience: September 3, 2020
Rebecca Z.
California
1 review
0 helpful votes
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Fantastic shirts
June 18, 2020

Fantastic shirts. Their rendering of my design is awesome. I love this site. The fact that prices adjust with each piece is great.

Date of experience: September 3, 2020
Janet Q.
California
1 review
0 helpful votes
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I was looking for a one-stop-shop and just wish I found you before I made other purchases. It was easy to design my product and easier to change products and see the cost.

Date of experience: September 3, 2020
James V.
California
1 review
0 helpful votes
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Website was easy to use and product was exactly what was created on website! Very Accurate colors and quality!

Date of experience: September 3, 2020
Tom U.
California
1 review
0 helpful votes
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Very good experience overall. No issues and easy to use

Date of experience: September 3, 2020
Mary Y.
California
1 review
0 helpful votes
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The shirts were delivered exactly as ordered. Price seemed high ($30+) for a t-shirt. Cotton was thick (maybe too much). Easy ordering and design process.

Date of experience: September 3, 2020
Jim V.
California
1 review
0 helpful votes
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Christian Enguillado is such a great communicator! He went above and beyond for our order and we are very happy that we worked with him!

Date of experience: September 3, 2020
David P.
California
1 review
0 helpful votes
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I'm disappointed that the design wasn't what I originally thought I was ordering, but they still do the job.

Date of experience: September 3, 2020
Bill J.
California
1 review
0 helpful votes
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The customer service at custom ink is always a great experience. They helped through every step of the process.

Date of experience: September 3, 2020
Sandra L.
California
1 review
0 helpful votes
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Thrilled with website, chatting w customer service and the final result.

Date of experience: September 3, 2020
Cynthia T.
California
1 review
0 helpful votes
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Easy to use site, good quality products, print looks great, fast service. Have had 2 custom orders in 2020 and all look good. If you are a XL normally, buy a XXL as the Hanes XL shirts fit more like a Large would.

Date of experience: September 3, 2020
Diane L.
California
1 review
0 helpful votes
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Custom Ink is great
June 19, 2020

Custom Ink is great. Everything was as ordered with zero problems at all. That they got it printed out, packaged & shipped in the middle of a pandemic while the country is burning to the ground is impressive. And someone tell Trump the USPS got it to me quick in that same situation... so obsolete, yeah maybe he is the USPS certainly isn't.

Date of experience: September 3, 2020
Linda P.
California
1 review
0 helpful votes
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It was a great experience and I had a lot of fun doing it. Shirts look great and arrived sooner than expected.

Date of experience: September 3, 2020
Patricia J.
California
1 review
0 helpful votes
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Good quality and fast shipping, but the price was a bit steep. Guess you pay for quality.

Date of experience: September 3, 2020
Charles A.
California
1 review
0 helpful votes
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My experience with Custom Ink. The product was accurate and arrived sooner than expected!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States