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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I am happy with the product and quality what I'm not happy about is a company taking "political " sides! Due to Custom ink standing with lower case "black lives matter" I will not be orderIng and will not be telling other I know to order from this company. A company should look at the big picture and not what's in front of them and consider the ramifications of their decisions. DONT TAKE SIDES! Period
Custom Ink was very helpful in designing and assisting me in ordering shirts. I would definitely recommend them to anyone.
Needed a single custom tshirt as a gift for a friend. Most sites were giving three week delivery dates and I needed it in a week. Tried with one company and paid double the price for a RUSH order and 2 day delivery, a week later it was still pending, cancelled with them and found CustomInk. Was easy to create the tshirt using their website, tshirt turned up 6 days later as expected, excellent service and really pleased with the product as my friend was, saved the day.
I needed to make adjustments to my logo and someone helped me right away with the design. It was overall a very pleasant experience.
I have used your company since 2012 for our family vacation t-shirts. It's always a great experience. Your customer service is top-notch! I'd love if you guys had a rewards program or maybe even a discount for returning customers.
This isn't the first time our organization has utilized CustomInk, their customer service is always prompt and courteous and we will definitely use them again. CustomInk is our go-to for custom printed shirts.
Fantastic shirts. Their rendering of my design is awesome. I love this site. The fact that prices adjust with each piece is great.
I was looking for a one-stop-shop and just wish I found you before I made other purchases. It was easy to design my product and easier to change products and see the cost.
Website was easy to use and product was exactly what was created on website! Very Accurate colors and quality!
Very good experience overall. No issues and easy to use
The shirts were delivered exactly as ordered. Price seemed high ($30+) for a t-shirt. Cotton was thick (maybe too much). Easy ordering and design process.
Christian Enguillado is such a great communicator! He went above and beyond for our order and we are very happy that we worked with him!
I'm disappointed that the design wasn't what I originally thought I was ordering, but they still do the job.
The customer service at custom ink is always a great experience. They helped through every step of the process.
Thrilled with website, chatting w customer service and the final result.
Easy to use site, good quality products, print looks great, fast service. Have had 2 custom orders in 2020 and all look good. If you are a XL normally, buy a XXL as the Hanes XL shirts fit more like a Large would.
Custom Ink is great. Everything was as ordered with zero problems at all. That they got it printed out, packaged & shipped in the middle of a pandemic while the country is burning to the ground is impressive. And someone tell Trump the USPS got it to me quick in that same situation... so obsolete, yeah maybe he is the USPS certainly isn't.
It was a great experience and I had a lot of fun doing it. Shirts look great and arrived sooner than expected.
Good quality and fast shipping, but the price was a bit steep. Guess you pay for quality.
My experience with Custom Ink. The product was accurate and arrived sooner than expected!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

