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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Steve P.
California
1 review
0 helpful votes
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From clicking on your site to the quick superb help I got while chatting as she walked me through the whole process and design I wish I remembered her name to name her personally because she was great. It's rare to get that service these days. Thank you all.

Date of experience: September 3, 2020
Betty A.
California
1 review
0 helpful votes
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I didn't know that my logo would be a simple iron-on that will probably wash off after a few washes. The website did not indicate this. I was expecting that my logo be "inked" on, you know, it's sort of implied with your company name. I will not buy again.

Date of experience: September 3, 2020
Jennifer H.
California
1 review
0 helpful votes
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I love the tshirts
June 18, 2020

I love the tshirts. Easy process. Good quality and quick accurate production. I'll be in touch again, when I have more printing needs.

Date of experience: September 3, 2020
Sandra C.
California
1 review
0 helpful votes
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We have ordered several times from Custom Ink and have always been pleased with the shirts we receive. We have ordered shirts that we designed ourselves and that Custom Ink has designed, both ways we've always had a pleasant experience.

Date of experience: September 3, 2020
Lisa R.
California
1 review
0 helpful votes
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I've had some issues with a recent order, but found this one to be excellent from beginning to end! Thanks so much...

Date of experience: September 3, 2020
Peter K.
California
1 review
0 helpful votes
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I found customink.com earlier this year, and they quickly landed at the top of my list for vendors to use. I own a small business and print custom artwork on a variety of things, and all of my projects with custom ink have been high quality with great materials and great printing. Their customer service is wonderful and responsive, and I'm thankful for a company that is easy to work with. I am so impressed, and will always look here first for my printing needs.

Date of experience: September 3, 2020
Frank B.
California
1 review
0 helpful votes
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I designed this shirt for my dad for Father's Day. He's in love with my dog, so I put a picture of them on a shirt for him. The print turned out perfect and I know he's going to love it.

Date of experience: September 3, 2020
Peter Y.
California
1 review
0 helpful votes
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I've ordered company shirts from several big websites (as well as locally here in Alaska) and am VERY impressed with CustomInk. I loved that I could create the design right from the website, versus designing myself and emailing over. The proofs came back super quick and the product arrived a full week earlier than expected (and turnaround was ALREADY two weeks faster than the competition). My only complaint is that the screen printing was a little rough on most of the shirts - almost like there was lint/dirt in the ink when it was printed.

Date of experience: September 3, 2020
George C.
California
1 review
0 helpful votes
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Great experience!
June 18, 2020

Great experience! I needed to add an additional shirt after placing the initial order, and customer service was super friendly and easy! No issues with communication, shipping, or quality of work. Will definitely use Customink again!

Date of experience: September 3, 2020
Christine V.
California
1 review
0 helpful votes
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Like always, CustomInk turned my design into a spectacular t-shirt. Crisp print, reasonable delivery time (even though I would have preferred the option to pay for express service, which was not an option for my order). High quality t-shirt, accurate color preview on the website, exactly what I envisioned. I will be back next time I am in the market for custom t-shirts. Highly recommended!

Date of experience: September 3, 2020
George W.
California
1 review
0 helpful votes
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I am always impressed with CustomInk, thank you for your kindness and genuine help

Date of experience: September 3, 2020
Bill L.
California
1 review
0 helpful votes
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No complaints
June 18, 2020

No complaints. Ordering was efficient, product arrived fairly quickly, good quality work. V

Date of experience: September 3, 2020
Dan D.
California
1 review
0 helpful votes
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I was pretty impressed with the process, the customer service and the ultimate result. Didn't have any expectations having never used custom ink before. Definitely recommend!

Date of experience: September 3, 2020
Amanda K.
California
1 review
0 helpful votes
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The graphics are great. The quality of the product wasn't even worth $3. I am stuck with a large amount of masks that's not even worth the cost of shipping! I am so upset about this product

Date of experience: September 3, 2020
Karen P.
California
1 review
0 helpful votes
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Custom Ink is my only go to when I wanted one of my t-shirt creations printed. The work you guys do at Custom Ink for me is beyond excellent. Custom Ink knocks it out the park every time. Thank you for taking the time and caring about clients creations and your commitment to making a good product.

Date of experience: September 3, 2020
Jeff Y.
California
1 review
0 helpful votes
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It's been awhile since I used your services, so I had to ask for a bit of help to locate particular places to better understand how your web site worked. The only thing I had an issue with is, the size of the print of the shirt was much smaller than indicated on your sample provided. The person whom I did this for was happy with it, however they were not aware of the sample provided as I was. The unfortunate thing was it was for a Father's day gift and their wasn't any time to have the shirts fixed, so as far as this was concerned, I would say for the first time, I was disappointed.

Date of experience: September 3, 2020
Shirley D.
California
1 review
0 helpful votes
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Shipping on one of the 3 shirts I ordered came 2 days after the guaranteed date. They offered a $25 voucher off a future order but no refund on the current order. I don't plan on ordering again so useless.

Date of experience: September 3, 2020
Patricia R.
California
1 review
0 helpful votes
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Super easy to order a single t-shirt for my husband for father's day! I was worried this was a site for bulk orders, but it wasn't too hard to just get one. It got here earlier than expected, too!

Date of experience: September 3, 2020
Jeff I.
California
1 review
0 helpful votes
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I love the experience! But the shipping was very confusing or not accurate.

Date of experience: September 3, 2020
Tom F.
California
1 review
0 helpful votes
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I ordered a small quantity of the lite blue shirts with "LOVE" on the front that is Amazon's approved Glamazon design. I am finding shirts with some type of brown substance on the bottom. I want to assume positive intent and say that it is mud but honestly it looks like feces. I have found three so far and now will have to go through the entire batch of every shirtTo say that I am disappointed is an understatement

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States