Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
Ordered 6 "Port & Company Core Pullover Hoodies" to the Netherlands (international shipping). Positives: They arrived on time and I was able to follow the tracking code nicely. Great custom hoodies! Good colour selection, decent fit and good printing quality! Tested for shrinking/problems with the print but they came out fine after following the washing instructions. Neutral: The hoodie has a bit of stretch to it, very soft on the inside, and falls quite loosely around the body. It gives a bit of an oversized look to it. Negatives: Quality of the cuff elastics could be a bit higher, and the size guide is missing the length of the sleeves. The shoulder seam is a bit far from the neck, making the seam fall of the shoulder on a regular fit adult wearing his correct size. But for some that adds to a cute oversized look, just a warning!
Love the shirts. The order was processed quickly, shipped, and delivered on time.
Great place to order and design your products. Software easy to use and straightforward.
Beautiful product! Highly recommend. Fast printing and prompt shipping.!
Afew of my pictures I sent in looked ckear on my phone. But when printed on the shirt where alittle blurrily. They called me about it before they printed the shirt. I gave them the go ahead to print and they did a great job making the shirt look nice with what they had to work with very pleased.
I absolutely LOVE the color of this purple tank. It looks magical with the white lettering. These tanks are a gift to my yoga teaching staff and I cannot wait to give it to them!
The quality of the printing is superb! I'll definitely recommend Custom Ink and will reorder when I have a new slogan idea I "need" to express!
At first I was skeptical about ordering from the site, thinking is this really going to work out? But guess what... it did! I loved my overall experience on Custom Ink. I loved the fact that I was able to communicate with a person through my email on how the t shirt was working out! It was a great time dealing with this company and I will definitely be a returning customer!
I was very impressed with the ease of placing a custom order. It arrived before the promised due date as well.
This is the 3rd within a year that we have used Custom Ink for school clubs and events. The customer service is always top notch. Quality of printing and products always meet or exceed my expectations. AND they typically arrive a little earlier than estimated. I will continue to use Custom Ink for ALL of my personalized products!
I deeply enjoyed the process and receiving the shirts I will wear them a lot thank you.
Love this company. I have used Custom Ink twic3 and they have always performed excellently
Highest rating possible! Such exceptional service, quality of the material is fantastic, size/color is perfect. The website was so easy to use, and I appreciated that a real person reviewed it in advance to ensure it would look great.
Very easy to order. Arrived when promised. My daughter loved the t-shirts.
Blown away. You guys were terrific from start to finish, and the product is great!
Very thick, sturdy shirt! Graphics exactly as ordered. Took a little longer than expected to arrive, but shipping costs were fair. Overall, completely satisfied, again!
Wonderful customer service, the shirt arrived quickly and is exactly as expected.
Website is Amazing and so easy to create a T-shirt.
It arrived the day I was hoping for (my granddaughter's graduation) which was a day earlier than promised. Hooray!
We have been using Custom Ink for over 10 years now. They have yet to disappoint. Only the highest quality products, incredible turn around time and phenomenal customer service.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

