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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Adam A.
California
1 review
0 helpful votes
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I enjoyed using custom ink. Quick and Easy. Got my order before the delivery date, that was a plus.

Date of experience: September 3, 2020
Shirley D.
California
1 review
10 helpful votes
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I really appreciate the professionalism of Custom Ink. We return every year to order our family reunion t-shirts. The employees work together as a team. In our experience, they are all capable, well informed, and able to answer questions and meet our needs. Regardless of who we speak with during the process of placing our order, we always receive superior personalized help and exceptional customer service. We usually need their help to tweak our custom logo designs to create just the right logo and they always come through with flying colors. Each person we have ever worked with throughout the ordering process is knowledgeable, friendly, patient, and very helpful. I really appreciate the quick turn-around to receive the shirts. The communication and updates on the manufacturing and delivery process are very helpful. Kudos to the management and employees of Custom Ink! What a well run business. Thank you.

Date of experience: September 3, 2020
Donna C.
California
1 review
0 helpful votes
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This is the second order I've gotten from you guys and you've done an amazing job both times! I customized and ordered a shirt for my boyfriend for our anniversary. He is a pro wrestler and wanted several more to take to his shows when they start back up. Way to go!

Date of experience: September 3, 2020
Steven O.
California
1 review
0 helpful votes
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Awesome experience
June 17, 2020

Awesome experience. From beginning with ordering on website, phone call once to customer service for simple question to delivery.

Date of experience: September 3, 2020
Robert P.
California
1 review
0 helpful votes
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This is my...
June 17, 2020

This is my... I've lost track of how many times I have used Custom Ink. I try not to use anyone else. They have a fast turnaround, they are more than polite when dealing with issues that come up, and overall, they are in the top percentage of awesomeness in the companies I have to deal with in my line of work. I will be using them again next season when I have yet another design for them to help me figure out what looks best. Thanks, guys!

Date of experience: September 3, 2020
Anna P.
California
1 review
0 helpful votes
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Custom Ink makes a complicated process simple and stress-free for you and your brand. We will definitely use them again.

Date of experience: September 3, 2020
Sharon U.
California
1 review
0 helpful votes
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You guys always do such an amazing job with my t-shirts! Thank you

Date of experience: September 3, 2020
Daniel A.
California
1 review
0 helpful votes
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I'm so happy with my order, I looked around at other websites for custom Tshirts and nothing beat the prices and fast shipping of custom ink! The shirt came quickly and looks amazing. I will definitely be ordering again from custom ink.

Date of experience: September 3, 2020
Carol R.
California
1 review
0 helpful votes
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T shirts were great however was extremely disappointed in the polo shirts. The material recommended was terrible. It's so uncomfortable that I won't even wear them. Waste of money

Date of experience: September 3, 2020
Stephen F.
California
1 review
0 helpful votes
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My shirts came quickly and looked great. Can't ask for much more

Date of experience: September 3, 2020
Bob A.
California
1 review
0 helpful votes
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So easy and so affordable. Great for custom branded items.

Date of experience: September 3, 2020
Shirley E.
California
1 review
0 helpful votes
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Great process from ordering to shipping and receiving. They were prompt at responding to a question I had. Highly recommend.

Date of experience: September 3, 2020
Ben W.
California
1 review
0 helpful votes
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First time I ever used Custom Ink and you exceeded my expectations. Shirts were done very professionally and quickly. Will order again.

Date of experience: September 3, 2020
Andrew T.
California
1 review
0 helpful votes
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Loved it, super easy to use, fast shipping and good quality.

Date of experience: September 3, 2020
Eric B.
California
1 review
0 helpful votes
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Customer service was excellent and fast to respond to questions. Even found me ways to save money by helping fix a mistake I made. They were very nice, extremely helpful, and really worked to get my design right!

Date of experience: September 3, 2020
Linda N.
California
1 review
0 helpful votes
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Very pleased with how the shirt turned out! Exactly like I designed :)

Date of experience: September 3, 2020
Alex X.
California
1 review
0 helpful votes
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Custom Ink has exceptional service and made my order simple and ready to go. And I recieved my order a day early.

Date of experience: September 3, 2020
Jennifer M.
California
1 review
0 helpful votes
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T-Shirts turned out quite nice after we sorted through the design and logo issue.

Date of experience: September 3, 2020
Jessica S.
California
1 review
0 helpful votes
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They finally got it right. Impressive in color and quality. The new masks are far more superior in quality and workmanship than the first series so hastily thrown together when Covid-19 first devastated the world. I'm a long time CustomInk customer and very strict and decisive about what I want and expect from a company I do business with. They turned this product around. I'm impressed. Great Job CustomInk Teams.

Date of experience: September 3, 2020
Angela Z.
California
1 review
0 helpful votes
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I had a few questions before ordering and the representative I spoke with answered them perfectly! The shipping was easy to track and it came swiftly! I was even more impressed with the follow up emails that made sure I was satisfied! 10/10 would recommend

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States