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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Custom Ink is a wonderful resource for us to support each other through word and symbol, as well as a way to say thank you, create community, and communicate our sense of wonder and joy in living. The company has been clear, consistent, kind, and provided outstanding customer service with competence and professionalism. I would use them again without hesitation or reservation.
Easy to use website and designing tools. Product in less than two weeks!
I enjoy working with Custom Ink. Your website is straightforward and the design features are easy to use. However, I was really disappointed in the quality of the polo shirt I ordered. It was so thin we can not wear it without a t-shirt or something else underneath. For the cost, I was expecting something of much higher quality.
Price was kind of high and the shirts came with dusty white stains that should come off from the wash, but overall a good experience. The delivery was sooner than promised.
Always a great experience! The print quality is amazing! A big help to my growing business to have you guys print for me!
On time, actually earlier than promised and high quality. Will definitely order again and recommend!
Working with Custom ink was a great experience for me. When I had design problems and called them and they were able to fix my problem right away
Loved the T-shirts! It made my daughters Sweet 16 in quarantine great! Although it was just a drive by... they loved seeing her family with the shirts! Once the real party happens in December, hope to order more!
Great quality, easy ordering, fast shipping. Our employees love these custom face masks. Thank you Custom Ink!
Overall happy with the process and results. Wish there were some different shirt options.
Great user experience picking a product and uploading design. Custom Ink went above and beyond to re-work my uploaded logo so the polos turned out better. Packaging is the only criticism albeit not a barrier to buying from CustomInk again.
The shirt is great, just how I wanted it. The quality of the work is magnificent. Thank you
Custom Ink has always provided a great service and product. Sometimes their prices are higher than others, but I base my purchasing off of quality and service versus pricing. I don't always see the final product because they are sent around the country to other offices, I have always received compliments, never any complaints.
Fast service and excellent quality. The shirt I ordered was exactly to my specifications. Excellent communication before and after delivery. Great job!
I love ordering with custom ink! Their customer service is amazing! They were so helpful!
Again for the ifreedomtv tee they are not happy with the color red used for the Lao flag. So they are unhappy.
Great experience with ordering and website, terrible quality of tshirts for price. Printing ok could be better
Custom Ink took a last minute scramble and made our event look like a polished plan. The quality of the shirts, the time and care they took with me made me over the top a satisfied customer. It is our first order with them but it will not be the last.
The customer service was excellent everyone I spoke to was professional and so helpful
EXACTLY what I wanted and the colors were very accurate on the website. Easy to use design template on website. Thank you!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

