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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Diane G.
California
1 review
16 helpful votes
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Custom Ink is a wonderful resource for us to support each other through word and symbol, as well as a way to say thank you, create community, and communicate our sense of wonder and joy in living. The company has been clear, consistent, kind, and provided outstanding customer service with competence and professionalism. I would use them again without hesitation or reservation.

Date of experience: September 3, 2020
Helen S.
California
1 review
0 helpful votes
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Easy to use website and designing tools. Product in less than two weeks!

Date of experience: September 3, 2020
Linda P.
California
1 review
0 helpful votes
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I enjoy working with Custom Ink. Your website is straightforward and the design features are easy to use. However, I was really disappointed in the quality of the polo shirt I ordered. It was so thin we can not wear it without a t-shirt or something else underneath. For the cost, I was expecting something of much higher quality.

Date of experience: September 3, 2020
Brian A.
California
1 review
0 helpful votes
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Price was kind of high and the shirts came with dusty white stains that should come off from the wash, but overall a good experience. The delivery was sooner than promised.

Date of experience: September 3, 2020
Sandra Y.
California
1 review
0 helpful votes
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Always a great experience! The print quality is amazing! A big help to my growing business to have you guys print for me!

Date of experience: September 3, 2020
Chris T.
California
1 review
0 helpful votes
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On time, actually earlier than promised and high quality. Will definitely order again and recommend!

Date of experience: September 3, 2020
Nancy C.
California
1 review
0 helpful votes
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Working with Custom ink was a great experience for me. When I had design problems and called them and they were able to fix my problem right away

Date of experience: September 3, 2020
Michelle I.
California
1 review
0 helpful votes
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Loved the T-shirts!
June 17, 2020

Loved the T-shirts! It made my daughters Sweet 16 in quarantine great! Although it was just a drive by... they loved seeing her family with the shirts! Once the real party happens in December, hope to order more!

Date of experience: September 3, 2020
Pamela T.
California
1 review
0 helpful votes
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Great quality, easy ordering, fast shipping. Our employees love these custom face masks. Thank you Custom Ink!

Date of experience: September 3, 2020
Jennifer K.
California
1 review
0 helpful votes
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Overall happy with the process and results. Wish there were some different shirt options.

Date of experience: September 3, 2020
Kevin R.
California
1 review
0 helpful votes
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Great user experience picking a product and uploading design. Custom Ink went above and beyond to re-work my uploaded logo so the polos turned out better. Packaging is the only criticism albeit not a barrier to buying from CustomInk again.

Date of experience: September 3, 2020
Virginia K.
California
1 review
0 helpful votes
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The shirt is great, just how I wanted it. The quality of the work is magnificent. Thank you

Date of experience: September 3, 2020
Richard B.
California
1 review
0 helpful votes
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Custom Ink has always provided a great service and product. Sometimes their prices are higher than others, but I base my purchasing off of quality and service versus pricing. I don't always see the final product because they are sent around the country to other offices, I have always received compliments, never any complaints.

Date of experience: September 3, 2020
Maria W.
California
1 review
0 helpful votes
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Fast service and excellent quality. The shirt I ordered was exactly to my specifications. Excellent communication before and after delivery. Great job!

Date of experience: September 3, 2020
Anthony G.
California
1 review
0 helpful votes
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I love ordering with custom ink! Their customer service is amazing! They were so helpful!

Date of experience: September 3, 2020
Jay V.
California
1 review
0 helpful votes
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Again for the ifreedomtv tee they are not happy with the color red used for the Lao flag. So they are unhappy.

Date of experience: September 3, 2020
Jennifer U.
California
1 review
0 helpful votes
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Great experience with ordering and website, terrible quality of tshirts for price. Printing ok could be better

Date of experience: September 3, 2020
Kimberly F.
California
1 review
0 helpful votes
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Custom Ink took a last minute scramble and made our event look like a polished plan. The quality of the shirts, the time and care they took with me made me over the top a satisfied customer. It is our first order with them but it will not be the last.

Date of experience: September 3, 2020
Anna Z.
California
1 review
0 helpful votes
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The customer service was excellent everyone I spoke to was professional and so helpful

Date of experience: September 3, 2020
Jessica F.
California
1 review
0 helpful votes
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EXACTLY what I wanted and the colors were very accurate on the website. Easy to use design template on website. Thank you!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States