Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
The design feature on the website is easy to use and fun. When I wanted to edit the draft and add another shirt, I called the number and was able to edit my order in less than 10 minutes.
I was looking for tee shirt printing on the net, I found custom ink before I ordered I looked around but to be upfront the Custom ink website is awesome very user friendly, my complete experience was great my shirts showed up very quick and they looked amazing, that with the follow up makes Custom ink the only place to buy your custom shirts... I will order again Thanks Custom ink
I loved the ease of the design process on your website, and customer service was awesome. But the product was a huge let down. The hat was way too big to wear, it looks ridiculous on us. I reached out to custom ink through your customer service and requested another hat that had a minimum purchase limit, but was denied (I get it, gotta make your dollar). So I went with another hat that allowed me to order less, which was a huge mistake.
The websites easy to operate, my product turned out great, and I received help from an extremely nice/thoughtful CustomInk employee. In all, my experience was great and I will probably buy more from CustomInk!
Great service and beautiful finished product. They took my custom design and made it a reality!
The design and order process was quick and easy. Delivery was quick and packaged perfectly. Comments from my staff are that they are the best fit and size compared to other masks they have purchased. Thank you!
I ordered two t-shirts for my twin nieces graduation from middle school. Since they were not able to have a graduation ceremony we wanted to do something special. The t-shirts were perfect.
Shirts and hoodie were very soft and fit well. Very fair shipping very pleased with the company and the product.
I always enjoy creating our shirts using the great artwork and text options on the website. The shipping was so prompt, and the package was very neatly organized by size.
From the designing myself to the delivery, a very enjoyable experience. I will be ordering more real soon!
This is my 3rd order from custom ink and I've always gotten the product I envisioned as well as the material and product I was hoping for. It's a great system and great company to order from.
Design process was easy. Was able to change my logo to a one color to save money and it was quick and easy. Will be ordering again!
My overall experience with Custom Ink was incredible. RIght on-time shipping and amazing customer service. I truly enjoy working with the representative. I felt as if I was collaborating with someone from my own church helping me with this project. I really like how my rep was able to search for the product I was looking for and help me with my budget. Thank you!
Excellent... can't think of one thing that could have been done better... GREAT product, GREAT price, GREAT customer service!
It was very exiting when it came in and we are giving it as a Father's Day gift the shirt is nice
They shirt came fast and looked exactly like what I put on it! I loved it!
Very helpful when we ran into problems. Such a wonderful company.
When I initially ordered and put in my credit card information, it kept on saying that I had to re-enter it over and over again. I had given up on the order and figured it would not go through. A couple of weeks later I received an email saying that my order went through. Very confusing
The shirt is amazing! Looks exactly like I wanted it to! Should have ordered an XS but the sizing said it ran small (which the chest and shoulder width does) but the sleeve length and shirt length are a little long. I'm just a pretty tiny person so I should have gone with my gut. Still an amazing shirt! Color, style, and the rest of the fit is great! Definitely will use this site again!
I had the best experience from custom ink! I tried so many other places, but as soon as I got to custom ink, i knew it was the way to go!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

