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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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This is my second order and I am still a very happy customer. The service is excellent, the product is great as expected and the shipping was fast. I will do it again if I have a need to do it.
Our logo was not approved for print, though our county uses it for our high school and in all their programs.
Great experience from start to finish. From design to the day I received my shirts in the mail everything was easy and smooth.
Easiest website I found to completely design and order the very small order I wanted. Very reasonable cost.
Not yet worn or washed but looks exactly as ordered and seems quality
It was wonderful! Even with BSA licensing issues I was kept in the loop and we were able to work through them together and the shirts were able to arrive before we left
I basically liked everything. The website interface is great - easy to use, and provides a very good idea of what the end product will look like. Delivery was a day earlier than promised! The only quibble I have is the masks are a bit small - have to pull on them to get them over the nose, chin, and ears.
Custom Ink kept me updated all the way through emails. I got a preview of the shirt for my okay, when they were being made, and when they were being shippped. That was very helpful!
I am not sure if it was my mistake or Custom Ink but the date came out wrong, could have been mine. If there is anyway to correct this please let me know.
Customer service was courteous and helpful. They made it so easy.
The service was prompt and swift, but I was disappointed in the quality of the product; the design was printed too large and not off-center as I requested. The masks were also not as high quality as I had expected; they didn't fit well. I was disappointed in the result, in spite of my positive impression of the interaction I had with them otherwise.
Ordered with the expedited delivery, show up within 3 days. Can't even get Amazon to deliver that quick!
I had a wonderful experience ordering t-shirts for our church farm.
Overall experience was AMAZING! The customer service far exceeded expectations, even with this site coming highly recommended!
Great customer service and assistance placing order!
As always you knock it out of the park! Very pleased
I went looking for a site that would let me design a shirt for my grandchildren and myself. So total of 3. Custom Ink had numerous premade designs for me to look through and play with. They also allowed me to order 3 instead of a minimum of 6 or 10. We love the shirts and the tradition that Custom Ink has let us begin. Thank you.
I ordered 10 printed shirts they came fairly quick I am satisfied with the quality of the t-shirts, size and color. I have ordered in the past and I will order again.
I need this to be fixed. Surprise custom shirt for my dad with all his grandkids snd the kids look scary, there is no gray scale, details are lost.
Order was perfect. No glitches. Masks came on time.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

