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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Cynthia L.
California
1 review
0 helpful votes
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This is my second order and I am still a very happy customer. The service is excellent, the product is great as expected and the shipping was fast. I will do it again if I have a need to do it.

Date of experience: September 3, 2020
Deborah P.
California
1 review
0 helpful votes
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Our logo was not approved for print, though our county uses it for our high school and in all their programs.

Date of experience: September 3, 2020
Dorothy Y.
California
1 review
0 helpful votes
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Great experience from start to finish. From design to the day I received my shirts in the mail everything was easy and smooth.

Date of experience: September 3, 2020
Mark P.
California
1 review
0 helpful votes
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Easiest website I found to completely design and order the very small order I wanted. Very reasonable cost.

Date of experience: September 3, 2020
Martha B.
California
1 review
0 helpful votes
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Not yet worn or washed but looks exactly as ordered and seems quality

Date of experience: September 3, 2020
Sam B.
California
1 review
0 helpful votes
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It was wonderful!
June 15, 2020

It was wonderful! Even with BSA licensing issues I was kept in the loop and we were able to work through them together and the shirts were able to arrive before we left

Date of experience: September 3, 2020
Virginia D.
California
1 review
0 helpful votes
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I basically liked everything. The website interface is great - easy to use, and provides a very good idea of what the end product will look like. Delivery was a day earlier than promised! The only quibble I have is the masks are a bit small - have to pull on them to get them over the nose, chin, and ears.

Date of experience: September 3, 2020
Stephen X.
California
1 review
0 helpful votes
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Custom Ink kept me updated all the way through emails. I got a preview of the shirt for my okay, when they were being made, and when they were being shippped. That was very helpful!

Date of experience: September 3, 2020
Nancy O.
California
1 review
0 helpful votes
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I am not sure if it was my mistake or Custom Ink but the date came out wrong, could have been mine. If there is anyway to correct this please let me know.

Date of experience: September 3, 2020
Richard O.
California
1 review
0 helpful votes
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Customer service was courteous and helpful. They made it so easy.

Date of experience: September 3, 2020
Thomas R.
California
1 review
0 helpful votes
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The service was prompt and swift, but I was disappointed in the quality of the product; the design was printed too large and not off-center as I requested. The masks were also not as high quality as I had expected; they didn't fit well. I was disappointed in the result, in spite of my positive impression of the interaction I had with them otherwise.

Date of experience: September 3, 2020
Scott R.
California
1 review
0 helpful votes
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Ordered with the expedited delivery, show up within 3 days. Can't even get Amazon to deliver that quick!

Date of experience: September 3, 2020
Steve I.
California
1 review
0 helpful votes
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I had a wonderful experience ordering t-shirts for our church farm.

Date of experience: September 3, 2020
Robert A.
California
1 review
0 helpful votes
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Overall experience was AMAZING! The customer service far exceeded expectations, even with this site coming highly recommended!

Date of experience: September 3, 2020
Martha Q.
California
1 review
0 helpful votes
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Great customer service and assistance placing order!

Date of experience: September 3, 2020
Jessica W.
California
1 review
0 helpful votes
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As always you knock it out of the park! Very pleased

Date of experience: September 3, 2020
Ruth P.
California
1 review
0 helpful votes
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I went looking for a site that would let me design a shirt for my grandchildren and myself. So total of 3. Custom Ink had numerous premade designs for me to look through and play with. They also allowed me to order 3 instead of a minimum of 6 or 10. We love the shirts and the tradition that Custom Ink has let us begin. Thank you.

Date of experience: September 3, 2020
Jay N.
California
1 review
0 helpful votes
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I ordered 10 printed shirts they came fairly quick I am satisfied with the quality of the t-shirts, size and color. I have ordered in the past and I will order again.

Date of experience: September 3, 2020
Jennifer A.
California
1 review
0 helpful votes
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I need this to be fixed. Surprise custom shirt for my dad with all his grandkids snd the kids look scary, there is no gray scale, details are lost.

Date of experience: September 3, 2020
George U.
California
1 review
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Order was perfect
June 16, 2020

Order was perfect. No glitches. Masks came on time.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States