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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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George Q.
California
1 review
0 helpful votes
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Our designer, Courtney, was extremely patient and helpful in coming up with a design to honor our 2020 graduates. She really took a personal interest in getting the design exactly as we wanted it, and she stepped up to make sure the products arrived in time for the graduation!

Date of experience: September 3, 2020
Patricia Y.
California
1 review
0 helpful votes
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Your web page made shopping and design easy. I didn't shop around to compare but $160 for 6 shirts seemed high. The shirts were a gift so I didn't mind paying for what I wanted. It's probably a competitive price.

Date of experience: September 3, 2020
Shirley Q.
California
1 review
0 helpful votes
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Custom is fast, and pays attention to every detail, ie... notifying me that one color would be difficult to see and suggesting a change, most places just fill your order.

Date of experience: September 3, 2020
Dan R.
California
1 review
0 helpful votes
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Overall experience was great! Finished product was delivered quickly and exactly as I expected. Had a little struggle with the online design tool – While it was generally easy to use and had a good number of features, I lost my whole design a few times and had to start over. Still not exactly sure if it was user error or something funky in the system? Was not enough of a detraction to prevent me from using in the future.

Date of experience: September 3, 2020
Ruth Q.
California
1 review
0 helpful votes
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I thought I was getting a better quality tshirt I don't like the feel of it its a costly tshirt with such a cheap feel although it's thinner its also a bit see through the tshirts didn't meet my expectations I can't tell the difference between the men/women Tshirts and the women shirts were more expensive i don't understand I'm unable to give a review on the color because I'm so unhappy with the shirts it looks like an iron on any print shop could've done this look very disappointed Kristen customer service was awesome her attitude was great her reply time was quick but unfortunately I don't like the shirts looks very cheap

Date of experience: September 3, 2020
Richard J.
California
1 review
0 helpful votes
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Exceptional service
June 16, 2020

Exceptional service. Will definitely be ordering again

Date of experience: September 3, 2020
Jeff P.
California
1 review
0 helpful votes
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CustomInk was willing to work with me on a father's day t-shirt. After helping me change the design to allow printing, I received the tshirt very quickly.

Date of experience: September 3, 2020
Karen A.
California
1 review
0 helpful votes
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We are extremely satisfied with our Custom Ink experience. From design to delivery, the ease, professionalism and quality product and fast delivery was beyond expectations. We will not hesitate to order from Custom Ink for any future needs. Thank you for an A++ quality experience.

Date of experience: September 3, 2020
Sarah N.
California
1 review
0 helpful votes
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Our experience was fantastic from start to finish. The website was easy to use and the product was excellent. Customer service was friendly and helpful. Turn around and shipping was extremely fast. I would do business with the Custom Ink again in a heartbeat. Thank you so much!

Date of experience: September 3, 2020
Robert Q.
California
1 review
0 helpful votes
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Each customer service agent I talked to was wonderful! So helpful each time I had a question.

Date of experience: September 3, 2020
Betty W.
California
1 review
0 helpful votes
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Process was quick and easy, and I had plenty of options to choose from!

Date of experience: September 3, 2020
Dorothy E.
California
1 review
0 helpful votes
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My experience with your company was great. It was easy to design the shirt I wanted. The shirts are good quality and the printing was perfect.

Date of experience: September 3, 2020
Kevin F.
California
1 review
0 helpful votes
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Amazing design ideas and I was able to customize it to make the perfect gift!

Date of experience: September 3, 2020
Jack J.
California
1 review
0 helpful votes
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The design transferred from digital to T-shirt flawlessly, I'm super happy about the results!

Date of experience: September 3, 2020
Mike O.
California
1 review
0 helpful votes
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Good experience all-round. Shirt arrived when promised.

Date of experience: September 3, 2020
Steve P.
California
1 review
0 helpful votes
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Great experience
June 16, 2020

Great experience. All of my questions were answered by the chat feature and the reps I texted with. Shirts arrived well ahead of their scheduled or promised delivery date. Would definitely order from you again.

Date of experience: September 3, 2020
Michelle M.
California
1 review
0 helpful votes
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Great customer service they will work with you on your design no matter what you ask them for quick shipping aces across the board

Date of experience: September 3, 2020
Carol V.
California
1 review
0 helpful votes
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I designed a shirt for my 18 month old to wear. Shirt arrived quickly and perfectly. Thrilled. Great website, so easy to use. Look forward to ordering again.

Date of experience: September 3, 2020
Cynthia G.
California
1 review
0 helpful votes
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I had a great experience ordering on your website. It's easy to use and love all the suggested pics and fonts you have available.

Date of experience: September 3, 2020
Mary A.
California
1 review
0 helpful votes
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I am very happy with the whole ordering process and the choices. The price was reasonable, and I'm sure I'll order again.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States