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Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Elizabeth N.
California
1 review
0 helpful votes
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Great product, they were small for some of the men in the church but over all great. Do you if they come in bigger sizes?

Date of experience: September 3, 2020
Amy L.
California
1 review
0 helpful votes
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I was very pleased with the quick turnaround. Thank you!

Date of experience: September 3, 2020
Jessica U.
California
1 review
0 helpful votes
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Customer service was very helpful, especially when my print needed to be changed!

Date of experience: September 3, 2020
Rebecca K.
California
1 review
0 helpful votes
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I was very happy with the quick service on editing my design as needed for printing, and the timely arrival of the t-shirts.

Date of experience: September 3, 2020
Charles C.
California
1 review
0 helpful votes
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Very pleased with my overall experience here at Custom Ink. The customer service was excellent. I had several questions, and the representative was extremely helpful and FUN!

Date of experience: September 3, 2020
Peter S.
California
1 review
0 helpful votes
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Wonderful experience! Group ordering for my family reunion was extremely easy! Shirt design was fun and prices were definitely affordable! I rate my personal experience very high. The only slight negative I would mention is that the youth sizes in this particular shirt seemed to run small. I would highly suggest ordering up a size for every kid!

Date of experience: September 3, 2020
Maria J.
California
1 review
0 helpful votes
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Custom Ink was amazing from start to finish. The process for designing my items was simple on the clean interface, I got a thoughtful note from customer service after they noticed that the item was for my wedding, order updates were consistent, and shipping was incredibly fast. I'm so happy with how my items turned out. They are perfect! Thanks, Custom Ink!

Date of experience: September 3, 2020
Stephanie B.
California
1 review
0 helpful votes
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The website was really easy to navigate. Easy ordering, fast delivery of our shirts.

Date of experience: September 3, 2020
Jennifer R.
California
1 review
0 helpful votes
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I would recommend Custom Ink, this was my third time designing and buying a shirt from them.

Date of experience: September 3, 2020
Bob B.
California
1 review
0 helpful votes
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The site is a little complicated to design but it's a learning curve. Got better and easier

Date of experience: September 3, 2020
Sam Q.
California
1 review
0 helpful votes
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Ordering with Custom Ink and designing the shirt was really easy. The shirt is super soft and we are very happy.

Date of experience: September 3, 2020
Mike I.
California
1 review
0 helpful votes
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You always go above and beyond and do an incredible job with the printing! 3rd time using custom ink for gifts and its a my go to for custom quality work!

Date of experience: September 3, 2020
David B.
California
1 review
0 helpful votes
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Simple to design my own tee. Quick turn around & delivery. Shirts look awesome!

Date of experience: September 3, 2020
Michelle D.
California
1 review
0 helpful votes
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Super easy process!
June 15, 2020

Super easy process! Shirts look great and the kids absolutely loved them!

Date of experience: September 3, 2020
Sam T.
California
1 review
0 helpful votes
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Sam H was a terrific help with choosing a shirt and developing a design. He has amazing knowledge of the products! They arrived sooner than expected and look great!

Date of experience: September 3, 2020
Michael Y.
California
1 review
0 helpful votes
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Coustomer service was great they reached out to us about order even though we did not spend much they made they design the way we liked it and the shirts turned out great. I highly recommend asking for matt he was great and tried to accommodate everything asked for.

Date of experience: September 3, 2020
Brian Y.
California
1 review
0 helpful votes
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We would love for you guys to help donate to the Boone Boys Classis Charity Golf Outting cause! We will be ordering shirts from you every year!

Date of experience: September 3, 2020
Maria C.
California
1 review
0 helpful votes
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Good shirts, lots of options, pretty quick print / ship. Custom prints may not be absolutely perfect though.

Date of experience: September 3, 2020
Tony B.
California
1 review
0 helpful votes
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The products are nice and customer service was excellent.

Date of experience: September 3, 2020
Angela S.
California
1 review
0 helpful votes
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The jerseys came out phenomenal and the customer service was GREAT! Answered all of my questions quickly.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States