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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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This is our second order with Custom Ink and are so pleased with the quality of the product and ease of the website in creating and ordering. Customer service is prompt with good communication.
Super fast delivery! The quality was amazing. I was afraid the picture would come out fuzzy since it was big, but it came out perfect! Will definitely order again.
Great experience, cant wait to order from them again.
Really appreciated the phone call to reach out and send a sample prior to completing the order. Felt very taken care of and everything was professional and timely.
Absolutely, kind and courteous professional service.our team and customer love our new look.
The customer service was a huge help in getting the order placed quickly without any confusion on my end.
Everything went smoothly and we were able to get our design how we wanted it.
Custom Ink is OUTSTANDING in all respects. I will continue to visit them whenever the need arises and recommend them to friends and family
I love trying to design my tshirts with the options you have Thanks for another great year of great shirts.
Becca was so easy to work with and helped make our custom order experience easy.
The colors are not vibrant, even the black does not seem to be a true black color
Great customer service and fast production to delivery.
Ben was a great help and was super kind. Shipping was on time and constantly updated. My only problem is the final product looked sloppy when it came to the construction of the mask. The image on the mask was fine otherwise. These masks need more time put into the for sure.
The T-shirt smelled of mold on arrival. I left it out to air for a few days. It got better but the original smell was very strong. Perhaps adding a desiccant would help.
You know, you guys are awesome. I placed two orders, that came out great. I needed help expiditing the work and you did that over chat and were lovely. Thanks.
Super intuitive website for developing shirts. Very fast turn around!
Looks very cool! I will present to our band this week. I'm sure they will appreciate the style and color. Glad I remembered to include lady sizes for our lead singer
Customer service person was most pleasant and helpful!
I spoke with Peggy and she was great. She was helpful regarding my order and had a very pleasant attitude.
Very easy to use and great variety. However, it's pretty pricey.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

