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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Great customer service when dealing with the design of my shirt. They were very willing to make it look perfect.
Meh. I found the website to be difficult to navigate in order to get a true sense of what the cost would be. Turn around time was great. Quality of print was a little disappointing. Next time I'll go to our local brick and mortar shop.
I will definitely use Customink for more options. Great Customer Service, high quality material and excellent set up on the printing.
It was a little bit expensive for a single t-shirt, but we got exactly what we wanted. It was especially handy to have the pre-made designs on different themes that I could edit to make my custom shirt.
The website was very user friendly and the customer service was amazing. My shirts were delivered on time and looked exactly how I wanted.
Custom Ink makes it easy to design and order whatever you can dream up. The only way this could have been better for me would be to show on a model where the design on the chest of the T shirt will sit when worn.
Quickly made and shipped. Very impressed with the speed at which my custom products were made, even during Covid times. The printing was exactly what I was shown in the preview. Great service! Thank you!
I love Customink! You guys are outstanding! My rep I work with (Shelby) is top notch! I am a forever customer because I know you guys always take care of your customer.
Great quality, fast process and delivery. Follow up and updates throughout! Would order custom shirts through custom ink again! Great first experience!
Very good service, easy to use website, and awesome quality products. Pricing was higher than I would have liked for only purchasing 3 shirts, but I otherwise had a great experience.
All Custom Ink representatives were incredibly helpful and kind. That said, we did have some miscommunications about delivery dates. These were thankfully resolved by another helpful and kind manager.
Outstanding experience. Quick easy to use website with plenty of easy selections, and fantastic customer service updates.
I use custom ink all the time. I wish they had more of a variety of tank tops and t-shirts in a tyedye pattern.
I had used custom ink in the past for a t-shirt for a group trip. They didn't disappoint then or now. Customer service was excellent, and the experience was seamless from design to delivery. Will definitely use them again when the need arises.
Easy to use website, received items several days before expected, will purchase again.
Nothing to complain about, shirts were pricey but high quality
Overall - great shirt and great customer service. However, take care to review the dimensions of any graphics/text on the front pocket, as they may not be proportionate in reality compared to the online design.
It arrived earlier than expected. The package was delivered well organized. I will definitely reorder!
This was a great experience - very fast turn-around, great printing, and hassle-free service. Thank-you!
My only complaint is that I couldn't order two different shirts in one order, otherwise it was great.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

