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Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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My artwork was a scan of something hand drawn and I'll be honest i was very nervous for how it would look but it looks AMAZING. Absolutely thrilled about it, exceeded my expectations tenfold and I will definitely be ordering more.
Impressive from the design and customer service team to ordering and receiving my shirts. I adore the design of my buisness shirts from front to back and will be a customer in the future! Thank you Custom Ink!
Every thing went smooth! I had one question so I called super friendly and knowledgeable about their products and process!
We always get great service and fast turn around time on our orders and they are always accurate.
Overall I was very pleased with the order and shipping time.
I can't say enough about the customer service I received, especially since there were two instances where I had either made a mistake or had to make a change in the order. In each case the Custom Ink team was helpful, accommodating and flexible. In particular, only one week before the scheduled delivery, I realized I was short two signs! Not a problem. The team handled it with grace and my complete order still arrived on time. I was able to deliver the signs to my students the very next day as scheduled. I will ALWAYS recommend Custom Ink to everyone!
Custom Ink nailed it with their Design Lab! With the autonomy to design every aspect of our order, it was fun to create a design start to finish. The quality of the shirts, screen printing, shipping, and customer service go above and beyond. I know where my next project will be coming from... Custom Ink!
Screen printing poor this year. Customer service from Tyler Bryant was excellent.
Very pleased with the shirts. First time ordering shirts for my company and we will be back. It was great to work with your team and see the final product.
Not sure if we would try and order again. Proof had 2 lines of text centered vertically and horizontally - that's what we wanted, but the masks we received had the text centered and in the lower 2/3 of the mask. When our graduates wear them in the Emergency Room, the second line of text will be under their chins. We were running too low on time due to the pandemic in our hospital to be able to return/replace. Service was easy and shipment arrived on time.
Thank you for sending a very exceptional shirt. The work that Custom Ink does is amazing. Thank you for your service!
Easy ordering, fast service & delivery of order. Over all a good experience. Will order again!
Customer Service is awesome and quick to assist anyway possible.
We were very impressed with Custom Ink. It was simple to design, one of the cheapest options we found, shipped incredibly quickly, and is a quality product. Based on this experience, we would definitely do business with Custom Ink again.
Very easy to order with my own image. High quality product.
My expectations were exceeded. From time of upload to delivery the order was completed so fast! Will definitely order again!
Overall experience? EXCELLENT I come back year after year. I think this is my fourth year! I don't even want to know how much I have spent with Custom Ink! The customer service reps are bar none THE BEST! So helpful and personable! I love working with them!
It was a great experience and I'll definitely use this in the future!
I was extremely pleased with the entire order of shirts for my sister's benefit. I was able to add extra on after I had submitted my order which I was thankful for as there were people who contacted me after the order was placed wishing to purchase shirts. The design process was so easy and there were so many to choose from. The shirts came 3 days early which allowed me to get a head start on getting them ready for the benefit. Thank you CustomInk!
Alexander W is amazing, patient, and very kind. He is a 5-star customer service experience and he deserves a promotion ;)
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members