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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Barbara F.
California
1 review
0 helpful votes
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So far every order that I have done with Custom Ink has been great! All the products have looked really nice. Thank you.

Date of experience: September 3, 2020
Stephen V.
California
1 review
0 helpful votes
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Custom Ink is always a pleasure to work with. Customer service is excellent. Our only compliant is the sizing of the shirts. It's been consistent among all who preferred that the shirts are too big.

Date of experience: September 3, 2020
Joe K.
California
1 review
0 helpful votes
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The whole process was easy and went flawlessly. The website was easy to use from the beginning to my final order. The customer service follow up emails were an added bonus to let me know what stage my order was at. My order arrived earlier than the promised date and the quality of the graphics and t-shirts are excellent. A job well done! Thank you to everyone involved!

Date of experience: September 3, 2020
Shirley Q.
California
1 review
0 helpful votes
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T-Shirts are great!
June 14, 2020

T-Shirts are great! Came just as described! We all love them. Would definitely order from you again!

Date of experience: September 3, 2020
Tony R.
California
1 review
0 helpful votes
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Like everything they did. Made the T-shirt just the way I wanted it. I will in the near future order more from them. Thanks for everything.

Date of experience: September 3, 2020
Peter Y.
California
1 review
0 helpful votes
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You followed my design request to a "t"-shirt! Thank you!

Date of experience: September 3, 2020
Ben S.
California
1 review
0 helpful votes
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My experience has been phenomenal. Love the ease of using the design app and several interactions with customer service and the sales team have been terrific!

Date of experience: September 3, 2020
Adam Z.
California
1 review
0 helpful votes
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Love this option
June 14, 2020

Love this option. Sometimes you just need a small quantity and you came through. Great job!

Date of experience: September 3, 2020
Linda C.
California
1 review
0 helpful votes
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Quick, quality, consistent. Been ordering work uniforms from customink for 3 years and can always rely on high quality printing, wide selection of products and quick delivery of items. Wish some of the items didn't have such high minimum quantities especially when considering adding some embroidered options.

Date of experience: September 3, 2020
Laura W.
California
1 review
0 helpful votes
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The design is awesome. I couldn't find a way to order 2 different shirts on one order. I had ro do 2 separate orders.

Date of experience: September 3, 2020
Elizabeth C.
California
1 review
0 helpful votes
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Really enjoy using Custom Ink. This shirt came out perfect!

Date of experience: September 3, 2020
Martha T.
California
1 review
0 helpful votes
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It was fast
June 14, 2020

It was fast - you guys are awesome for just doing one order at a time. Overall, good service and thank you.

Date of experience: September 3, 2020
Thomas L.
California
1 review
0 helpful votes
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The product designs and artwork are exceptional and they will work with you to meet your desires.

Date of experience: September 3, 2020
Peter N.
California
1 review
0 helpful votes
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Custom Ink did a wonderful job and the product got to us way faster than they estimated. The website is super user friendly and uploading images was so easy. Everything was perfect from start to end. Thank you guys!

Date of experience: September 3, 2020
William T.
California
1 review
0 helpful votes
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We tried Gildan 100% Cotton T-shirt first and the shirt had shrunk almost a whole size (large looked like a medium) even when it washed in cold water and tumbled dry on low heat. It was also too hot to work in outdoors. Caroline with Customer Service contacted us and recommended the Gildan DryBlend 50/50 T-Shirt and worked with us. She answered all my questions and was WONDERFUL! We absolutely love the quality of the Gildan DryBlend 50/50 T-Shirt. The material is great quality, it is breathable (we live in a very humid area), washes well, and keeps it's size and color. Highly recommended!

Date of experience: September 3, 2020
Tom O.
California
1 review
0 helpful votes
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Customer service is always so kind and willing to always work with me and the designs I pick. This is my 3rd time ordering from here and every time I've received perfect quality and customer service!

Date of experience: September 3, 2020
Thomas Y.
California
1 review
0 helpful votes
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Even in time of pandemic where workers were working from their homes I was able to be connected to the person with whom I had already been working!

Date of experience: September 3, 2020
Carol M.
California
1 review
0 helpful votes
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I paid extra for express shipping and still got my items 2 days after the promised date. Also, I think the amount paid for 40 masks was pretty high. I was offered by another seller to pay half of what I paid with custom ink for the same product. Not too sure if I will be ordering from here again.

Date of experience: September 3, 2020
Sandra U.
California
1 review
0 helpful votes
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I've been ordering from the user-friendly Custom Ink website for many years and have always received the best quality products and service. As someone who lives overseas on a military base, it is amazing to have a company so willing to offer such timely assistance and deliveries. Thank you Custom Ink!

Date of experience: September 3, 2020
Laura V.
California
1 review
0 helpful votes
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They messed up all of my sons memorial shirts! I spent $3000 to get messed up shirts! I am livid!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States