Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
Great experience - hoped to get the shirts in time to hand out to students, but UPS delayed for an unknown reason. At first this was very frustrating, but customer service waived the rush charges which really eased the pain. Thank you!
Always a fantastic experience. Customer service will actually give you an opinion when you are trying to decide on a best option. I greatly appreciate the expertise they provide and the product is always better than I can imagine. They even helped me figure out how to add a subtle coronavirus theme in our vacation shirt :)
The shirts were easy to design and make quickly. And they came in on time even with Covid which was really important as they were for a family event.
As soon as I submitted my order I got a email to call about the color choice I made compared to the shirt I picked. I was given great advice to adjust my logo color to stand out better on my shirt. Thank you.
The Tee Shirt was top quality and the design just as expected. Very Happy with purchase!
I love the "Design Lab" on your website and love the ability to create a one of a kind shirt. I have a maroon shirt I bought for a Phelan Lucky fundraiser that I absolutely love..., it's comfy soft and washes great.
Awesome! Easy to make designs. And everything was perfect just how I pictured it. Thanks alot to the whole team
I used custom ink once before for my business and the results were great. The next time I had shirts made I tried to go local and use a small shop. The results were not great. I'll be sticking with custom ink moving forward.
We love our new farm shirts! The customer service chat was super! Someone helped me get about $50 off by not having two colors on the back of our shirts and just having the shirt show through. This is what I wanted and just didn't know how to do it! We are very happy with our shirts and will order more in the future!
I'm very happy with the product. I was notified when the quality of the image needed to be adjusted. Great customer service. Very happy with my product
Easy to create, high quality products and fast shipping!
The design process was easy and quick. I loved that I could track what step my shirts were in to plan the reveal to a very deserving group of workers.
The design tool was easy to use and had plenty of cool options. I was happy that Custom Ink staff was available to fine-tune my design and get it to look exactly right.
It is so easy to order online and the customer service is good.
Awesome experience overall from the website to the product to the quality of the printing. I will definitely use Custom Ink again.
I appreciated the endless options of images and fonts, etc. We were very pleased with the look and quality of the shirts.
Overall experience was good. Customer service was excellent. First mask we received was not functional. Fabric was too thin and could not speak with mask on without ingesting fabric.
Customer service reps were extremely helpful. I love the design, fabric, and printing. I am hopeful that I can send a link to the design to members of our organization, so that they can order additional gear.
Absolutely exceptional! I got exactly what I wanted and more with not only great shipping, but a great price!
Quick, easy and simple. Pleased with customer service in last minute change to design and lower cost options.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

