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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Mary G.
California
1 review
0 helpful votes
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Great experience
June 13, 2020

Great experience - hoped to get the shirts in time to hand out to students, but UPS delayed for an unknown reason. At first this was very frustrating, but customer service waived the rush charges which really eased the pain. Thank you!

Date of experience: September 3, 2020
Adam T.
California
1 review
0 helpful votes
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Always a fantastic experience. Customer service will actually give you an opinion when you are trying to decide on a best option. I greatly appreciate the expertise they provide and the product is always better than I can imagine. They even helped me figure out how to add a subtle coronavirus theme in our vacation shirt :)

Date of experience: September 3, 2020
Joseph X.
California
1 review
0 helpful votes
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The shirts were easy to design and make quickly. And they came in on time even with Covid which was really important as they were for a family event.

Date of experience: September 3, 2020
Richard H.
California
1 review
0 helpful votes
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As soon as I submitted my order I got a email to call about the color choice I made compared to the shirt I picked. I was given great advice to adjust my logo color to stand out better on my shirt. Thank you.

Date of experience: September 3, 2020
Helen L.
California
1 review
0 helpful votes
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The Tee Shirt was top quality and the design just as expected. Very Happy with purchase!

Date of experience: September 3, 2020
Barbara T.
California
1 review
0 helpful votes
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I love the "Design Lab" on your website and love the ability to create a one of a kind shirt. I have a maroon shirt I bought for a Phelan Lucky fundraiser that I absolutely love..., it's comfy soft and washes great.

Date of experience: September 3, 2020
Tom Z.
California
1 review
0 helpful votes
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Awesome!
June 13, 2020

Awesome! Easy to make designs. And everything was perfect just how I pictured it. Thanks alot to the whole team

Date of experience: September 3, 2020
Joseph C.
California
1 review
0 helpful votes
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I used custom ink once before for my business and the results were great. The next time I had shirts made I tried to go local and use a small shop. The results were not great. I'll be sticking with custom ink moving forward.

Date of experience: September 3, 2020
Paul E.
California
1 review
0 helpful votes
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We love our new farm shirts! The customer service chat was super! Someone helped me get about $50 off by not having two colors on the back of our shirts and just having the shirt show through. This is what I wanted and just didn't know how to do it! We are very happy with our shirts and will order more in the future!

Date of experience: September 3, 2020
Jim Q.
California
1 review
0 helpful votes
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I'm very happy with the product. I was notified when the quality of the image needed to be adjusted. Great customer service. Very happy with my product

Date of experience: September 3, 2020
Thomas Y.
California
1 review
0 helpful votes
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Easy to create, high quality products and fast shipping!

Date of experience: September 3, 2020
Maria O.
California
1 review
0 helpful votes
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The design process was easy and quick. I loved that I could track what step my shirts were in to plan the reveal to a very deserving group of workers.

Date of experience: September 3, 2020
Stephen N.
California
1 review
0 helpful votes
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The design tool was easy to use and had plenty of cool options. I was happy that Custom Ink staff was available to fine-tune my design and get it to look exactly right.

Date of experience: September 3, 2020
Michelle I.
California
1 review
0 helpful votes
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It is so easy to order online and the customer service is good.

Date of experience: September 3, 2020
Robert L.
California
1 review
0 helpful votes
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Awesome experience overall from the website to the product to the quality of the printing. I will definitely use Custom Ink again.

Date of experience: September 3, 2020
Karen S.
California
1 review
0 helpful votes
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I appreciated the endless options of images and fonts, etc. We were very pleased with the look and quality of the shirts.

Date of experience: September 3, 2020
Steven G.
California
1 review
0 helpful votes
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Overall experience was good. Customer service was excellent. First mask we received was not functional. Fabric was too thin and could not speak with mask on without ingesting fabric.

Date of experience: September 3, 2020
Anthony A.
California
1 review
0 helpful votes
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Customer service reps were extremely helpful. I love the design, fabric, and printing. I am hopeful that I can send a link to the design to members of our organization, so that they can order additional gear.

Date of experience: September 3, 2020
David U.
California
1 review
0 helpful votes
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Absolutely exceptional! I got exactly what I wanted and more with not only great shipping, but a great price!

Date of experience: September 3, 2020
David B.
California
1 review
0 helpful votes
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Quick, easy and simple. Pleased with customer service in last minute change to design and lower cost options.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States