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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Printing quality was good but the shirt was very hard and rough. I'm hoping when it is washed it will soften up, if not I probably won't wear it as it's not comfortable on the skin.
Custom Ink was very easy to work with. They delivered before the estimated delivery time. The design was great!
Heck of a job, well pleased with Custom Inks work, I will be doing more business with them in the future
It was fun designing my own t-shirt! There were many options to choose from for making the design, which I found very pleasing.
Custom ink has the best quality and customer service of any company in this market. We have enjoyed every single thing that we have ordered and will continue to use them for all of our printing needs.
Great first time experience ordering from your company. My son received a quality tee to remember graduation with. Well done!
I am fond of the service i got from Custom Ink. Very Well Team..
I love to design with Custom Ink, but I was not pleased with the quality of the t-shirt I ordered. The shirt is flimsy and feels very cheap; I should have simply ordered a basic t-shirt. In trying to purchase a higher quality shirt, I ended up with something that I probably will not wear. I am very frustrated and disappointed with the overall product. It is such poor quality fabric that I am afraid to wash it. The shirt is also irregularly sized. Sigh... I expect more from Custom Ink. I have loved them in the past and have never had this experience before. Be careful when selecting your t-shirt. I will probably use a local company from now on to avoid this type of problem.
I was so pleased with how our shirts came out! The delivery was fast and came soon than expected.
My tracking was never updated. Was very unsure of when product was supposed to arrive.
Good product. Printing was done very well. Packaging did Not meet me expectations
From the actual call and text from custom ink representative to the final product was first rate.
The website was easy to use and the shirts turned out great!
Faster delivery that I thought, great product excellent and easy to order.
They delivered before the deadline they initially gave me. Hassle free, easy website. My custom picture was not going to work with the original color shirt I chose so I let their artist handle it and they did a very good clean job. I will buy from them again.
Love doing business with Custom Ink! Great customer service.
This was my first purchase and it went flawlessly. Great experience. We are so happy with the execution of our design. Be back soon.
I found this site late in the evening, and after searching a few other sites, I returned to Custom Ink. Your professional looking website drew me in. I also really appreciated the ability to design the shirt with the virtual website. Once I decided that I was going to order, your website game me the option of telephone or internet chat. I chose the later and was assisted by Krista. I couldn't have found anyone better, Krista was friendly professional and even provided me tips to make my custom shirts better. I also loved the customer service emails, ensuring my order was correct before printing. Just professional all around. Was equally as impressed when I received them... packaged in a perfect box that did not wrinkle the shirts one bit. The guys loved them and proudly wore them the next day. I do not have one issue or one complaint about any aspect of my experience or order with Custom Ink. Thank you so much, Pat
Loved it! Even though my images weren't good, your team brought out the best of them! Thank you so much for working with me Cindy and the art team, you all are much appreciated! I will definitely be ordering from you in the future to come!
I am very pleased with the shirts that I ordered. Fantastic job! The design was the right size, was perfectly positioned and had far greater detail than I had anticipated.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

