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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Michael S.
California
1 review
0 helpful votes
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Custom Ink is always top shelf. Great process, people and products.

Date of experience: September 3, 2020
Sharon A.
California
1 review
0 helpful votes
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I was so happy with how easy it was to make my t-shirt design the way I wanted it to be, including my own image I uploaded. I was a little nervous about how my own design would get printed but it turned out great and I appreciated being able to review the final design before the shirts were made. Additionally, I think it was worth the extra investment in the comfort colors style to get the quality my group wanted. Everyone in my group was really pleased with the final product!

Date of experience: September 3, 2020
Alex K.
California
1 review
0 helpful votes
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The shirts are great. They look good and fit everyone well.

Date of experience: September 3, 2020
Andrew I.
California
1 review
0 helpful votes
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I enjoyed making my own design, it was fun and easy.

Date of experience: September 3, 2020
Amanda U.
California
1 review
0 helpful votes
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My experience was good and customer service was helpful when I called. Thanks for all you guys help and services.

Date of experience: September 3, 2020
David B.
California
1 review
0 helpful votes
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Our son and his best friend both loved the final result! Thank you guys!

Date of experience: September 3, 2020
Laura M.
California
1 review
0 helpful votes
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I designed the shirt using a proprietary image. A Custom Ink representative contacted me saying "they could not print my design and offered alternatives one of which was to get permission from the image owner - they even provided a link for the appropriate contact person. I received written permission which I forwarded to Custom Ink and they proceeded to create my shirt. Great service, they make the process easy.

Date of experience: September 3, 2020
Bill B.
California
1 review
0 helpful votes
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Very happy with my purchase. I've shopped with Customink several times, and I've been more than pleased every time.

Date of experience: September 3, 2020
Nancy G.
California
1 review
0 helpful votes
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I was very pleased in every aspect. The design process was easy and the help of the designer made it very easy and convenient

Date of experience: September 3, 2020
Amanda F.
California
1 review
0 helpful votes
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As always, Custom Ink did a great job! Great website, designer lab and customer service. Already a repeat customer, I will keep coming back...

Date of experience: September 3, 2020
Ruth T.
California
1 review
0 helpful votes
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I had no prior experience ordering customized t-shirts; I simply found Custom Ink's website and sent them an image ( jpg format) with a preferred size. The shirt arrived within 10 days and was perfect ( the size and detail of the image was exactly what I ordered). Great service and a reasonable price!

Date of experience: September 3, 2020
James W.
California
1 review
0 helpful votes
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Great service all around. Creating my design was so simple on Custom Ink's website and their customer service was excellent. I had some questions that were addressed well and promptly. I am very pleased with the quality of the shirts I ordered too! All around, I am very happy I chose to use this company.

Date of experience: September 3, 2020
Janet S.
California
1 review
0 helpful votes
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The only problem was that I made an Edit on my shirt and it wasn't updated so the edit wasn't added when shirt arrived but over all the product was great (Love it). Service was fast. I would totally order again!

Date of experience: September 3, 2020
Steven Z.
California
1 review
0 helpful votes
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It is excellent!
May 7, 2020

It is excellent! I love it! I can't wait for Father's day my SO is going to love it!

Date of experience: September 3, 2020
Jeff G.
California
1 review
0 helpful votes
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Custom Ink has always come through when I have needed to use them. Helpful, courteous, and on time!

Date of experience: September 3, 2020
Helen U.
California
1 review
1 helpful vote
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The shirts are of a great quality, printing is excellent, although we did notice there was a slight rough spot on both shirts but we just chalked it up to how the photo was inverted to meet our needs and it actually looks pretty neat so not displeased at all. Packaging was nice. The shirts are comfortable, haven't tried washing them yet so not sure how they withstand being washed yet. Overall very pleased with the product and the site.

Date of experience: September 3, 2020
Maria Z.
California
1 review
0 helpful votes
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Great experience
May 7, 2020

Great experience. Efficient and delivered on time. Will definitely use Custom Ink again.

Date of experience: September 3, 2020
Mark C.
California
1 review
0 helpful votes
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The printing turned out great and does not bother my chest at all, its a little bit to big but I'll grow into it. Overall very satisfied with my t shirt!

Date of experience: September 3, 2020
James X.
California
1 review
0 helpful votes
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I love the design lab! It is simple to use with lots of fun designs to explore to make ideas come to life!

Date of experience: September 3, 2020
Robert Y.
California
1 review
0 helpful votes
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Custom Ink provided unbelievable quality in the final product, customer service and attention to detail of the product and the customer! Will definitely be recommending and utilizing Custom Ink for further orders and future products. Thank you!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States