Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
I overall really enjoyed the product I received and will probably order again.
The quality, timing, customer support were amazing! What surprised me is the shipping came 5 days earlier than expected and that excited me! I forgot the name of the rep that helped me on the phone, but she was a joy to talk to and helped me out! I will ONLY use CustomInk from now on!
I am a "Happy Camper!" The website was easy to use. The T shirts I ordered are made of high quality cotton, and the screen printing looks terrific! The shirts even arrived early! Thank you for another job well done! Everett Scott
The website is very easy to use. I would prefer that individual shipment orders are made available to everyone, not just in the US as my group has a large base in the UK. Doing this would be sure to give you more business. If you do not choose to do that, make it more visible before group order forms are made. I wish I knew beforehand. Seriously had to consider canceling a large order. Which as of now is yet to be submitted due to that reason.
Excellent service! The website was helpful in creating just the right t-shirt for our family reunion.! The communication was great as to how the order was processing. I love the product! Came early, in fact, so that was bonus!
Absolutely great experience! They arrived the day before they were guaranteed to show up! The order was correct and no issues at all!
I loved the quality of the shirts and the speed of delivery. The shirt arrived earlier than expected and fits perfectly.
Bags are exactly what I wanted. Also bigger than expected. Great job
This was the easiest and quickest ordering process ever. And I love that they keep you updated every step of the way.
Good quality printing but the shirt size for Hanes runs small. I would size up from your normal size.
It is always great. I love desigining my own t-shirts and every time I call customer service, people are helpful, friendly, and knowledgeable. I have been using customink for many years and recommend it to all who ask where I get my shirts. Can't say enough good things.
Amazing service, amazing designs, and the website is very easy to use!
Omgosh you did an amazing job on the shirt the commander loved it I couldn't believe how fast it arrived you all exceeded my expectations I know where I'm telling folks to go for custom shirts
Great experience. We definitely recommend Custom Ink!
As usual, I'm blown away with the customer service and quality of the products
It was great! This was my first time purchasing merch for my comedy career and I will definitely use you guys again in the future!
This was bought as a fathers day gift for my husband and he absolutely loved it! It was the perfect gift for someone with his sense of humor. I will admit the price was a little bit high but after seeing it on him it was worth every penny! Thanks again!
Outstanding from beginning to end. Customer service was superlative, and I received the shirt five days after placing the order—unheard of for a custom product.
Absolutely wonderful! I was so worried that I had gotten it wrong. They are perfect.
I highly recommend it, it came fast, my daughter loves it. Good material, the size, the color everything was good!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

