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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I was very impressed with quality of work. Shirts look awesome! I love how Custom Ink kept me updated throughout process. I will use again.
Love being able to customize a shirt and add pics. These made great Father's Day gifts. Customer service is awesome and will call if something needs correcting, and items are received on time! Great company... will definitely use again!
Consistent service and project each year Family loves the shirts
Great overall experience! Easy to use design area with lots of options. Very reasonable turnaround time. Communication about status and shipping provided. We even received our shirts 2 days early! Highly recommend!
The print job was okay, but they gave me a t-shirt made out of cloth you would use for a bag or a pair of pants- there's no way anyone is wearing that as a shirt.
I had a great experience thanks to Tess! I told her what I needed and she gave me lots of options and helped me the whole way through it! The shirts turned out great!
Great experience. Easy to upload my own design. Fast shipping and quality products! Will be ordering again soon.
I have had experience with quality printing of quality made shirts through Custom Ink. Prior to this order, I had ordered face masks that left me totally dissatisfied. This time around, Custom Ink looks like it's done a pretty good job, though pretty expensive when compared to production of tee shirts.
Very Professional. Web site is easy to use. Intuitive, streamlined process.
Making shirt design was a wonderful experience. Customer service was great and made sure everything was perfect.
Very easy to use online tools to design your shirt, lots of choices and shirts. I'll use you all again!
Will review after I actually have my customer service issues handled.
I love it! It's so easy to design what I want and I use it for all of my clothing design needs.
Absolutely love the shirt. Was a Father's Day gift and gave it to him early, he loved it. Design quality was perfect and the t-shirt will definitely fit him as 4xl doesn't always but Hanes do.
The t shirt was super easy to design and the quality is exceptional!
Creating and ordering my own design was very easy. My order shipped quickly and I received it a week earlier than the promised expected date. The quality of the shirt and the digital printing were both great! Will definitely be a returning customer!
Your customer service was excellent. I had a problem with the order in the beginning because the design was under a student's email address. Your agent contacted me and changed the address so I was the primary contact. Since we were under quarantine - this would have been difficult to manage if your agent hadn't helped.
I was extremely pleased with all aspects of my order. I will continue to order from Custom Ink.
The shirts were not as soft as I would have liked, but they were Hanes so I understand. Customer service was AMAZING! I bothered them a million times via online chat and they answered all my questions with speed and accuracy. Shipping was SO fast
You should offer expedited shipping. I would have paid for FedEx overnight shipping/delivery.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

