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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Shirley I.
California
1 review
0 helpful votes
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I was very impressed with quality of work. Shirts look awesome! I love how Custom Ink kept me updated throughout process. I will use again.

Date of experience: September 3, 2020
Frank E.
California
1 review
0 helpful votes
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Love being able to customize a shirt and add pics. These made great Father's Day gifts. Customer service is awesome and will call if something needs correcting, and items are received on time! Great company... will definitely use again!

Date of experience: September 3, 2020
Jessica P.
California
1 review
0 helpful votes
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Consistent service and project each year Family loves the shirts

Date of experience: September 3, 2020
Sandra B.
California
1 review
0 helpful votes
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Great overall experience! Easy to use design area with lots of options. Very reasonable turnaround time. Communication about status and shipping provided. We even received our shirts 2 days early! Highly recommend!

Date of experience: September 3, 2020
Laura R.
California
1 review
0 helpful votes
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The print job was okay, but they gave me a t-shirt made out of cloth you would use for a bag or a pair of pants- there's no way anyone is wearing that as a shirt.

Date of experience: September 3, 2020
Mike J.
California
1 review
0 helpful votes
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I had a great experience thanks to Tess! I told her what I needed and she gave me lots of options and helped me the whole way through it! The shirts turned out great!

Date of experience: September 3, 2020
Betty Z.
California
1 review
0 helpful votes
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Great experience
June 13, 2020

Great experience. Easy to upload my own design. Fast shipping and quality products! Will be ordering again soon.

Date of experience: September 3, 2020
Peter K.
California
1 review
0 helpful votes
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I have had experience with quality printing of quality made shirts through Custom Ink. Prior to this order, I had ordered face masks that left me totally dissatisfied. This time around, Custom Ink looks like it's done a pretty good job, though pretty expensive when compared to production of tee shirts.

Date of experience: September 3, 2020
Sarah S.
California
1 review
0 helpful votes
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Very Professional
June 13, 2020

Very Professional. Web site is easy to use. Intuitive, streamlined process.

Date of experience: September 3, 2020
Angela U.
California
1 review
0 helpful votes
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Making shirt design was a wonderful experience. Customer service was great and made sure everything was perfect.

Date of experience: September 3, 2020
Dave J.
California
1 review
0 helpful votes
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Very easy to use online tools to design your shirt, lots of choices and shirts. I'll use you all again!

Date of experience: September 3, 2020
Stephanie X.
California
1 review
0 helpful votes
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Will review after I actually have my customer service issues handled.

Date of experience: September 3, 2020
Tony W.
California
1 review
0 helpful votes
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I love it!
June 13, 2020

I love it! It's so easy to design what I want and I use it for all of my clothing design needs.

Date of experience: September 3, 2020
Sandra A.
California
1 review
0 helpful votes
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Absolutely love the shirt. Was a Father's Day gift and gave it to him early, he loved it. Design quality was perfect and the t-shirt will definitely fit him as 4xl doesn't always but Hanes do.

Date of experience: September 3, 2020
Mark G.
California
1 review
0 helpful votes
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The t shirt was super easy to design and the quality is exceptional!

Date of experience: September 3, 2020
Alex F.
California
1 review
0 helpful votes
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Creating and ordering my own design was very easy. My order shipped quickly and I received it a week earlier than the promised expected date. The quality of the shirt and the digital printing were both great! Will definitely be a returning customer!

Date of experience: September 3, 2020
Laura K.
California
1 review
0 helpful votes
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Your customer service was excellent. I had a problem with the order in the beginning because the design was under a student's email address. Your agent contacted me and changed the address so I was the primary contact. Since we were under quarantine - this would have been difficult to manage if your agent hadn't helped.

Date of experience: September 3, 2020
Ruth T.
California
1 review
0 helpful votes
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I was extremely pleased with all aspects of my order. I will continue to order from Custom Ink.

Date of experience: September 3, 2020
Jim R.
California
1 review
0 helpful votes
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The shirts were not as soft as I would have liked, but they were Hanes so I understand. Customer service was AMAZING! I bothered them a million times via online chat and they answered all my questions with speed and accuracy. Shipping was SO fast

Date of experience: September 3, 2020
Laura T.
California
1 review
0 helpful votes
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You should offer expedited shipping. I would have paid for FedEx overnight shipping/delivery.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States