Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I truly appreciate the professionalism & courtesy provided by Barry Rainwater & Custom Challenge Coins.
I was referred to Custom Challenge Coins by a fellow retired Marine. I really liked the look of the coin & the polish that made it stand out. He gave me the 800 phone number & I called Barry Rainwater to discuss a coin for me. Barry was very knowledgeable & walked me through the process. The steps were quite easy & I realized a savings by using the front mold used by my friend's coin. Everything was explained simply & the email quote & proof arrived within two hours of my call. I made one change to the proof, received another proof shortly after & ordered my coins, all in the comfort of my home. I really appreciated how professional everything was handled. The proofs looked great, very serious work. I recommend this company highly.
I looked at several vendors. CustomChallengeCoins was the least expensive and quicker turn around time
I submitted a proposal and received a proof back in just a few hours! The graphics looked great.
Barry at custom challenge coins was easy to deal with and helped to explain the options available and obtain the result I was looking for. Their graphics team were quick with turnaround time for proofs and invoices and the design turned out great!
Good experience.
The ordering process was fast and easy. I also got such a quick response from customer service.
Once I had my artwork ready it was surprisingly quick and easy to place the order.
It would be nice to have a discount of some sort I have ordered 3 sets of coins from you all with no discount
Quick and easy.
This project for me took almost 2 YEARS to bring to conclusion - NONE of which was the fault of Custom Challenge Coins...it was simply the nature of the beast in going from ideas to improvements to alterations to approvals. It was refreshing to have MATT R as our representative at Custom Challenge Coins who worked patiently over the long period and a rather large number of proofs before everyone at our end was satisfied. I a pleased to have had his professionalism and patience in dealing with us and would most certainly recommend their product and service to others seeking a professional organization with a quality of service that surpassed my expectations!
This is my third time ordering and each time has been simple, without any complications.
Customchallengecoins.com is top shelf.
High quality product and great service!
Would be nice if there was a "quick reorder" feature without going through the whole quote/order form process again.

