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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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Very accommodating, great customer service, and competitive prices for great quality challenge coins, thank you!
Actually provided free artwork and were willing to make modifications without any sort of deposit or fee. Timely and very helpful. I will continue using this site for any coins I make in the future.
The customer service/sales team was incredibly responsive to all my needs. Artwork was adjusted quickly and exactly to my specs. SO easy dealing with them, whether by phone or email. They took a sketch and some jpeg's and made a beautiful proof in less than a day. Can't wait to see our coin!
We have ordered a number of times through CCC every single time they are wonderful to work with. Great customer service and quality products time and time again.
Barry did an excellent job in helping to refine our initial order, develop artwork to finished design and quickly work all changes. Outstanding job, done quickly and professionally.
The customer response was fast and efficient. The ordering process was simple It would be helpful if the website had a button for options. They are listed at the bottom of the pricing sheet; however, it is not overly intuitive that they would be there.
Barry was a great, easy and informative agent to deal with.
Extremely Helpful!
Second time using Custom Challenge Coins - great customer service!
Excellent proofs and immediate answers and intelligent solutions.
Quick and courteous response to our initial inquiry. Nicest design and price of the three companies contacted.
Bid awarded to CustomChallengeCoins.com, order placed easily. Just awaiting shipment.
I have ordered Challenge Coins before and the reorder process was quick and easy. Very satisfied.
It would have been nice to actually talk to a costumer rep before ordering. It's a little nerve racking making a large purchase over the Internet. I want my order to be perfect.
I worked with Matt Reilly, he was very helpful and great to work with. We have ordered coined for the last (3) years with no issues for military kids events. I would definitely recommend this company, easy/good to work with, good customer service.
Ordering was quick and easy. Custom coins took my design and added it to the coins perfectly!
I was expecting the design and ordering experience to be a time consuming and painful task. It couldn't have been easier. Within less than 48 hours my coins was designed and ordered and this was with a second proof. My initial request for a quote was responded too in less than one hour. This process could not be easier. I can't wait to see the finished product. I will refer this company and will definetly buy from them again. Thank You!
It was very easy to submit my art work, submit my order and pay for my purchase.

