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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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Having worked with Custom Challenge Coins before, I was expecting an excellent experience and I was not disappointed. This is one of the most professional vendors, of any type, that I have had the pleasure of working with. Outstanding service, outstanding price, and outstanding product. They set the standard for excellence! Thank you!
Barry has been awesome to work with. I had numerous design changes throughout the process and responsiveness was always positive!
Very professional when it came to getting our design proofed perfectly. Ordering process was very easy to use. Thanks again for everything.
Great customer service and quick turnaround time.
Very easy and fast
I'm co-owner of a semi-pro football team and needed something unique to send a message to our players about the importance of unity and family to our organization. CustomChallengeCoins' Craftsmen were able to put together a mint-ready proof with two revisions in a little over 24 hours from my original submission! The whole process went very smoothly and I can't wait to have the finished product in my hands! We'll definitely be ordering more coins as our family grows.
Outstanding customer service. They work very hard to make sure you get the product as you want it to be.
Great service. Change in design seamless. Well received by membership.
Excellent customer service and design team! Very helpful from start to finish when trying to design the coin.
You folks have been great to work with. I asked a lot of questions and you answered quickly. You were patient with my changes to the layout and your team did an outstanding job. Can't wait until we receive our order!
It was great. Very convenient. All of our revisions to our original design were made within a day or two. I requested and received sample coins. They came within a few days and they helped determine to go with Custom Challenge Coins, not to mention the price. The price quoted was below what we thought which allowed us to double our order. Any questions that I had were answered in less than a day and I learned a lot about what to look for in terms of quality when it comes to a challenge coin.
I am pleased with the final product. You guys responded promptly with my requests and provided great service. I can't wait to show my squadron the new coins.
Our US Army Corp of Engineers Field office wanted to establish our very own coins, equivalent to the US Army Company Grade coin. The problem initially was funding. And, design but that was an easy fix because customchallengecoins was with us every step of the way and presented us with the coin we wanted at proof 5. Much better than the previous order which went to proof 7 I believe. As I stated, funding was an issue and then there were personnel moves. Needless to say, a year later after designing the coin, customchallengecoins still had our proof ready to go and the quote stayed the same. It was a pleasure to finally order the long awaited coins!
I began the process without very much knowledge about the design of the coin. The designers translated my very basic concept into a great design. The slight changes I requested were quickly done and proofs resent. I am very happy with the final result and I am looking forward to seeing the coins when they arrive.
Barry Rainwater was very helpful in processing my order.
This company was so easy to work with. They are very prompt to respond to any question or issue you may have. Loved working with them and will do it again if i ever need another coin done!

