On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Fast service. This is my second time making an order and likely not the last.
No comment
We ordered 50 coins for the team involved in a multi-year project that finally ended. They were so well liked we needed to order another 50 coins. The design was very appealing.
Revisions were easy and completed immediately.
Great quality.
Matt provided excellent assistance and understanding throughout the entire process. Having seen the quality work already from this company, I will be highly recommending your business to others.
Great experience and very quick response with the proofs. Staff is very helpful.
Barry was fantastic!
Incredibly quick, efficient and professional.
Your Quick and Immediate response to our quote was excellent and hassle free! I work for a safety organization call center and customer service is one of our key functions so I know when we receive great customer service!
Thanks again, cant wait to see our challenge coins. We will be ordering a few more soon.
Quick, EASY & accurate - not to mention all for a great price too!
We have been very happy with Coins-Your-Way from our very first order (this is our 4th of this coin, plus 200 of a different coin)!
THANK YOU.
Extremely professional and detailed
I had a great experience with customchallengecoins.com. The sales representative Barry Rainwater was knowledgeable and helpful. The artists are talented and helped to bring our rough vision to life.
Filled out the interest/quote page and within a few hours had a proof to look over which was exactly what we were looking for. Excellent quick response, and ordering was very easy.
I contacted another Custom Challenge Coin site when I first started my project. I didnt get a response or callback for 30 hours. So I went to the next on my list of sites. That was this site. I used the getting started section of customchallengecoins.com and submitted my base design and ideas. Not only did I get a call within 5 minutes (I think it was more like 2), but I spoke directly to the boss. He voiced his concern for my timing, and that he and team would do whatever it takes to ensure this project was a success. I got direct contact and understanding of the process from the start, and we got the graphics and design completed within a single afternoon. What a great feeling this day and age. Now I am excitedly waiting for my coin (which is better than I ever imagined just by seeing the design teams work), and telling all my friends interested in coins which site is the best. Huge bonus when I feel a company is working for your best interest. Many more orders to come. Thanks so much!
Super people to work with, they really made this buying experience easy and seamless. I will definitely do business with again.
Outstanding service and response. Highly recommend to all.
Our overall experience for placing an order is excellent and expecting the same service and product. Till today we did not receive the product so it is too early to comment on the product.
Everything was great. I sent an email requesting information, and received that information approx 10 minutes later. Keep up the good work.
Fantastic company to order from - quick & easy! Quality coins & we always reorder.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members