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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
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Great communication and VERY fast service. Barry knows how to take care of the customer
HIGHLY RESPONSIVE!
Very easy to set up order and design. Always had quick responses from the staff and they were very helpful with completing the order.
This is the second time Delaware Patriot Guard Riders have ordered Challenge coins from your organization. I have always found your organization to be courteous, professional and fairly quick in delivery of our order. I'm sure that we will order from you again. Thank You Jim Dillard
I really liked the quick response to my questions.
I had to call and talk to someone about how to place and order with a credit card because I don't like to order online, I needed to talk to a real person and the gentlemen helped me through the process, he placed my order got everything I needed. Very nice people to talk with Thank You so much
Amazing service! Very prompt with design proofs, and provided great design artwork, even when I requested multiple edits. Definitely recommend!
Very easy and fast process.
Challenge Coins always make a great product, and they're easy to work with. Always responsive to any questions. I highly recommend.
2nd time I've ordered from the company. Very pleased.
The process was simple, the responses were quick, the designer(s) did a great job of meeting my requirements, and they worked with me on changes. The final proof looked better than I could have imagined, and I am incredibly excited to get and see the final product!
This is my second order in 60 days I love how fast I get responses when I ask questions. I love the flexibility and customization options the company make available. Designing and order is super user friendly. I have already recommended this company to a peer, who then used them to create his unit's coins. The quality of the coin for the price is a real value. They feel weighty and not cheep and light. Once I received my first order there was enough demand I had to request and additional order. I don't even shop around anymore when I need coins.
Very easy to work with and place a re-order for updated coin set.
Thanks Barry!
I used this group last year as well and the service and quality is great. Very accommodating, responsive and artwork is quick
Fantastic! Quick response!
Used you once before, you sent me an updated quote and it was VERY easy to re-order
This is our second order and so far all is great. Hopeful to receive our order before our event 1st week of January. Thank you again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members