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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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The only problem was on the order link. It asked for the proof number 7LP, would only take the 7, I didn't see a project number on the proof (The order slip asked for it)
Excellent feedback on design concepts, flexible and quick turnaround.
Ordering form Australia the security levels of the site need to be lowered for my payment to go through. This happened within minutes of sending an email and the order was placed with ease.
This was the second time reordering of behalf of the unit and each time has been hassle free.
Thanks Matt
The ordering process is so easy...I had my proof with a quote back in minutes and my order was placed immediately. We have used Custom Challenge Coins for over five years and they have never disappointed!
This is our third year ordering from Custom Challenge coins. We have always had great service and will continue to buy from this site. Barry runs a great company.
Overall impressed with how you took a concept design and turned it into a nice professional looking challenge coin.
Quick turn around for proofs.
Will do business again
Great, thank you!
You are all very quick to get back to any inquiry. The only downside is that there is no expedited service available.
Helpful, fast, responsive.
Second time ordering from you guys and it's been amazing service and prompt replies to emails on your end! I would recommend your business to anyone! Thank you!
Extremely satisfied with our overall experience.
Great service, everything went smooth.
This is the second time I've purchased a coin from you, and I look forward to seeing the finished product. People loved the first one.
Easy to work with and prompt with proofs!

