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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
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It was okay.
The price break on follow up orders is not particularly great.
We look forward to receiving our Coins for the 4th year. CCHS Football
Great site. Very fast and get back with you right away! Excellent coins too!
From start to finish, Matt was amazing. This is my second order. Thank you.
Matt was great. Made all the changes I asked for quick and exactly what I wanted.
Excellent customer service. Prompt reply to any and all requests and quotes. A stand up company for sure.
There is nothing to really say that has not been said before, they are an excellent company to work with and best pricing anywhere
Even though I sent just photographs of what I was looking for, I had proofs back within the same day, and they were just amazing. I had a few questions, and called. My questions were answered immediately and clearly. I was left with no doubts as to what I would be receiving and my costs in the future if I made changes or needed more coins.
Easy website to get started. Art department very fast (within 24 hrs) and responsive to numerous change requests. They offered great suggestions and tailored our design better than our original ideas! We worked three different unit coins at same time - with same A Side, three different B Sides. Never a question and they only charged for milling new B Sides on each new coin. Awesome service! Awesome graphics and art support! Better prices than competitors!
Very friendly and easy ordering!
Very timely. Responded quickly. Touched base when I was out of touch.
Very responsive. Very professional. Design was right the first try. Highly recommended.
Matt Reilly was excellent in helping me through the online ordering and credit card payment process.
Excellent home page - wide range of appropriate examples to consider and / or choose - simple and easy instructions - great suggestions to exceed your expectations - exceptional graphics - Matt is knowledgeable, understanding and easy to work with...
Mr. Matt Reilly helped me walk through the electronic order form. We have been dealing with him several years now. As always he understands what our needs are. Great company to do business with.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members