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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I was suspicious at first, but took a chance! My experience with my first order has made me a customer! Well Done!
After weeks of trying to return 2 of 3 sub-par items from this establishment (using this term loosely) I finally received an address to return the items to. Note: they make you pay for the return. So their advertisement of "easy returns" is totally false. I highly do not recommend anyone purchasing from this place
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
Would of liked a better description of the dress, would of liked it better if made of a cotton material, a little
Flimsy for my liking, style is good
I received one item after about two weeks, two more items ten days later and the fourth item was back ordered, I canceled that item. Also the fabric on two pair of shorts seems very cheap. Probably will not order again!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
The product was lovely but the fit was off as I am a Petite and I needed to have some professional filling done.
The clothing I ordered in usual my size is far too small. The materials used are stiff and scratchy. Would like a refund.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
Still haven't received my full order. I'm still waiting. If I receive the order entirety I'll leave my reviews otherwise I am still waiting for my orders. Very slow delivery for being ordered on the 21st about 3 weeks of being delivered.
I ordered a dress with a light jacket in large. The jacket came in small and the dress did not look like the picture I ordered from and it is inferior quality. The dress is not acceptable for the function I purchased it for and the jacket is too small. I have contacted the company and after answering a multitude of questions and sending pictures of tags, bags, the dress and jacket they offered a $14 refund! Initially, the response was fairly quick, but now it has been three days and nothing. This company knows exactly what they are doing - ripping off it's Americans! Do not give them any business! I totally regret this purchase.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
I ordered 3 items which reportedly would take 3 weeks to arrive. When the 3 weeks transpired, I inquired about the delay. Two days later they said one of the items was out of stock. I should have been told earlier so I could make a choice earlier. The items they were prepared to substitute were not acceptable. They finally agreed to refund the cost of the items.
I do not believe I should have initiated the inquiry. I cannot understand why they did not notify me earlier
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Never received my order. Have been waiting much too long. The order was for around $150 I saw it on Pinterest liked the 3 shirts and placed order but never received
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I place an order over a month ago that was charged to my account. I have had no update and my order has not been delivered and no response.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Item not as pictured. I am requesting to send it back.
Material was inferior for the price.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
Don't order from this company! Product I recieved was completely different looking from the picture on website. A misrepresentation of the sweater. Never again.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
I ordered 2 items in January, and after 2 weeks, got no tracking information on the order.
So I e-mailed customer service for an update, and they did not respond for three days.
I e-mailed them again and said this was unacceptable, and finally got a response the next day,
Which said one of my ordered items was out of stock, and did I want to order something else.
By this time, I was fed up with the poor organization of this company, and said "please just cancel my entire order for the two items, and refund my money". Then I received an email stating I would be refunded by the next billing cycle.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I was hoping to wear the clothing for a trip. Waited 2 weeks didn't hear or receive anything. So I began looking for a phone number could not find any way to get co phone number. Tried reaching out to find out when my packages were sent. It was then that I found out 2 of items were out of stock. No where on website did it say items were low or out of stock. If I knew this I would not have ordered at all. Went to Amazon to find replacements and will receive them tomorrow.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I became very frustrated regarding sending back an item (of two) that did not fit properly.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
AI answers your email, they do not give you an address or a return label and goods take longer then a month to arrive. DO NOT BUY FROM THIS COMPANY
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
All images are misrepresented. All sizes run 3 sizes too small. Never buy here again!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"