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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Customer service helped with sizing problems to my complete satisfaction. Thank you…service equal to the charm of the 3 pieces I purchased!
The dress is too shortwaisted for me to wear. Otherwise a nice, lightweight but not see through dress
Product was not as pictured and the many 5 star reviews are a bit puzzling.
Clothing ran small. I need to return it. I now need to find out about how to do this.
Have just started purchasing and so far perfect cannot fault the clothing and contact. Thank you
Disappointed... not a big investment... just wish it was better described
I was happy to find nice dresses that are modest :)
It was okay just disappointing that the dress I wanted the most wasn't available. Then I had to purchase another dress and had to pay shipping fees because I only had one dress and I thought you should have waived it because you didn't have the other dress.
Too small, did not fit and will be returning. Just received return address
The fabric was lighter weight than I had hoped for.
Not their fault that they did not look so good on me.
Trying to return them has proved very difficult as nothing was in the bag with the dresses, no invoice or return information. Still waiting for return information.
Easy to order. But the dress was back ordered. Cute dress. Missed the occasion the dress was ordered for.
Overall it was good but many items were out of stock after I placed my order. Of the original 4 items I ordered, only 1 was available. The others had to be replaced with items in stock.
I love my dress! It's beautiful and it fits me just perfectly! Although it took about two weeks to be delivered it was worth the wait.
I didn't know that purchasing from this site would be a gamble. I decided to take it. I was grossly disappointed. The quality of fabric was way below what I was expecting. The fabric feels cheap in your hand. It is slick and shiny. The embroidery is loose and sloppy. I will never be shopping from them again. It almost seems like the dress was a copycat of what was pictured. I don't believe the model is wearing the dress that I received.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

