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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Item received as described and seen on site. Very pleased!
I am happy with 3 of the tops but the sweatshirt top is huge and I need to return or exchange. Please explain the process.
Delivery was slow and seemed delayed. The email service responding to inquiries was good
Easy to order. Now, once I get it let's see if your size chart is correct.
Customer service was great. Kept informed at all times with my order. Kept me up to date when to expect my order. And when i had a question always got right back to me. Thank u
I don't think the company is real with my experience trying to contact them
Easy access and great clothing choices. Just thinner material than I thought
Very easy to purchase. The shirt is great quality and looks amazing
All good looks nice a bit bigger than i thought it would be
I love this sweater. I have worn in several times and have received numerous compliments! It's adorable!
The clothes run small. X large should be just that, not a medium
I'm very happy with my order and got it in a reasonable tome..
My experience with this company is they have an incredible customer service! Very few online stores ask you if you received the item that they paid for but this one did. I didn't have to search thru my emails if I received it, they asked me instead
Beautiful picture, quality less than perfect. Returning both.
Ty easy n nice variety been waiting for yellow sweater to order it now I did
Items shipped in timely manner. Materials as described, look great, and well made.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

