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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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These are not sweatshirts! I would give 5 negative stars for this merchandise if it was available. These are plain and simply poor quality shirts! I will not ever buy from this site again.
Order was delivered timely. Product was what was highly satisfactory.
Took awhile to receive but patiently waited.Not actually a sweatshirt but nice weight.
The clothes I've ordered haven't looked like the picture. SO disappointing. Plus I did have to wait awhile for the items to arrive.
Love, LOVE the uniqueness of your clothes for any age.
Paid extra to shop early. Still took 31/2 weeks due to, getting items from different companies. Also I was under the impression this was coming from California, came from China.
Shopping was easy, however it took forever to receive my order.
Item did not match picture when purchasing. I returned the item.
Took a little longer to be delivered then I expected.
Very pleased with quality and they were as represented. I really like them and they fit
My experience has been poor because the quality of the merchandise was not what I expected and I have repeatedly asked for a return address and have not received it
Great so far, made 1 order hope the rest are just as great!
I should not be surprise, because the price was so low, but the quality was inferior.
Need to return for larger size. Please send a return label.
Items are smaller than normal for American women. Did not fit
Thinner than I expected but still very nice!
Love how soft it it
Its very pretty to look at but useless if your skin is sensitive like mine.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

