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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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This is the first time I have ordered from your company and it was so fast that I didn't even have time to question where my order was. Everything came as promised. Very nice.
I love the pants and they were easy to order, thank you
Love both items. Love the thumb holes in the sweater. Arrived faster than expected.
The merchandise is as pictured accurate listings in size pricing. Easy-to-use shopping and checkout.
Was impressed on the speed of delivery. I received my package in a timely manner.
Got one for me and my girls.it's soft and cozy. My girls all have long hair so I like the fact they can pull a pony tail through
I was worried about not getting the item at all... but in about a week I got the delivery. This T-shirt was better than I expected. Fabric quality was med-light weight and soft. I usually order xl because I have long arms but I chose to follow the size chart and ordered a large. The fit was perfect! Very pleased with this purchase.
Product took a little while to get here but that's ok. Coat was small, tight and cheaply made. I read reviews n they said true to size but that's false. I haven't gotten my money back yet I just sent out yesterday, but I had to Pay for return shipping which I think is poor service.
It was true to fit info so i was happy about that and i will go with many many different outfits
Keep up good work,get product to me promptly and have good quality. If all goes well I will shop with you again! Please don't disappoint me.
I got one item that I love love love and one that was not good quality but was too much trouble to send back.
So far so good. Hopeful for an easy return experience.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

