Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CurveDream

CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
grey stargrey stargrey stargrey stargrey star

CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,161 reviews

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Claudia E.
Unfollow Claudia E.
Share Review
Report Review

Bad quality and customer service, Need to pay the return shipping costs on my own to US and they ask me to take the products for half price.

Date of experience: May 16, 2023
Germany
1 review
0 helpful votes
Follow Verena M.
Unfollow Verena M.
Share Review
Report Review

Schlechte Geschäftspraktiken
June 15, 2023

Artikel passen alle nicht. Ich bekomme aber keine Rücksendeanweisungen. Wede jetzt meinen Anwalt einschalten.

Date of experience: May 16, 2023
Germany
1 review
0 helpful votes
Follow Sabine M.
Unfollow Sabine M.
Share Review
Report Review

Sehr schönes Oberteil
May 16, 2023

Das Oberteil hat ein wunderschönes sattes Grün. Der Schnitt sitzt gut, auch über eine kräftige Hüftregion.

Date of experience: May 15, 2023
Canada
1 review
0 helpful votes
Follow Pat V.
Unfollow Pat V.
Share Review
Report Review

Excellent solution f
May 16, 2023

Kally gave me a few options for return/exchange which I felt was very fair. Great customer service! Thank you

Date of experience: May 15, 2023
Pennsylvania
1 review
0 helpful votes
Follow Patrice Z.
Unfollow Patrice Z.
Share Review
Report Review

Poor Customer Service!
June 15, 2023

I am trying to return the dress. When I tried to use the page on their website to request authorization for the return, it said the message could not be delivered, to try again later. I tried later with the same result. When I emailed Customer Service, they did not give me an authorization code, but instead offered me $12 compensation for the $44 dress! I will never order from this company again!

Date of experience: May 15, 2023
Ohio
1 review
0 helpful votes
Follow Marsha K.
Unfollow Marsha K.
Share Review
Report Review

I haven't even gotten my order yet. It is very disappointing. Lost my money because I haven't gotten the product I ordered. Will not order again.

Date of experience: May 15, 2023
California
1 review
0 helpful votes
Follow Katharine L.
Unfollow Katharine L.
Share Review
Report Review

Won't be ordering from them again
June 14, 2023

Ordered 4 items
3 did not fit correctly
Trying to even communicate about a refund was too lengthy
Not worth the time or effort

Date of experience: May 15, 2023
Arizona
1 review
0 helpful votes
Follow Amber X.
Unfollow Amber X.
Share Review
Report Review

Not worth it all in all
June 14, 2023

The designs are great but the sizes are way too small, every time

Date of experience: May 15, 2023
Illinois
1 review
0 helpful votes
Follow Patricia E.
Unfollow Patricia E.
Share Review
Report Review

Poor communication after order placed.
June 14, 2023
Updated review

The real test is when I actually get what I ordered.
Finally got them, but I'll go through Amazon for Amy future purchases

Date of experience: May 15, 2023

The real test is when I actually get what I ordered
April 21, 2023
Previous review

The real test is when I actually get what I ordered.

Date of experience: April 21, 2023
Canada
2 reviews
0 helpful votes
Follow Josephine I.
Unfollow Josephine I.
Share Review
Report Review

Excellent!
May 15, 2023

Shipping was quick.
Fit was accurate
Product was worth the money

Date of experience: May 15, 2023
Tennessee
1 review
0 helpful votes
Follow Eileen Y.
Unfollow Eileen Y.
Share Review
Report Review

As above, I bought a dress for my daughter paid extra for it to be shipped expeditiously. While it did come on time, the zipper was a total piece of garbage, and so she was unable to wear the dress, which she had been planning to wear for her graduation. I reached out to them through their email which is the only way to contact them which says it will get back to you within 12 hours and I've heard nothing. There's $90 down the drain. Let the buyer beware.

Date of experience: May 15, 2023
Alabama
1 review
0 helpful votes
Follow Karolina K.
Unfollow Karolina K.
Share Review
Report Review

Great customer service
June 14, 2023

Quick response with helpful information.
Dress is great but bad quality.

Date of experience: May 15, 2023
Georgia
1 review
0 helpful votes
Follow Pat G.
Unfollow Pat G.
Share Review
Report Review

Don't buy from here.
June 14, 2023

I bought a dress 2 sizes too big and the top of it fit like 3 sizes to small. I'm now having a problem getting a return address. They offered me $11 dollars to keep a $51 dollar dress I can't wear. I want order from them again.

Date of experience: May 15, 2023
Switzerland
1 review
0 helpful votes
Follow Sandra I.
Unfollow Sandra I.
Share Review
Report Review

All good
May 15, 2023

All good. Nothing more to ad as a comment. Fast delivery

Date of experience: May 15, 2023
California
1 review
0 helpful votes
Follow Colleen O.
Unfollow Colleen O.
Share Review
Report Review

Needs organization
June 14, 2023

Not good. Too much effort trying to get a return or exchange

Date of experience: May 15, 2023
Germany
1 review
0 helpful votes
Follow Ilona D.
Unfollow Ilona D.
Share Review
Report Review

The sizes don't match at all
June 14, 2023

The sizes don't match at all. It's all way too small

Date of experience: May 15, 2023
Virginia
2 reviews
0 helpful votes
Follow theresa V.
Unfollow theresa V.
Share Review
Report Review

Awful
June 14, 2023

I will never buy from this company again! What you see is not what you get!

Date of experience: May 15, 2023
District of Columbia
2 reviews
0 helpful votes
Follow Nancy M.
Unfollow Nancy M.
Share Review
Report Review

Need to return an item,please. Can I get a return authorization please

Date of experience: May 15, 2023
Wisconsin
5 reviews
4 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

Have not received pajamas
June 14, 2023
Updated review

Long and drawn out stuff should have been here by now

Date of experience: May 15, 2023

Quick and easy
April 21, 2023
Previous review

Quick and easy

Date of experience: April 21, 2023
New Hampshire
1 review
0 helpful votes
Follow Janet K.
Unfollow Janet K.
Share Review
Report Review

Returns
May 15, 2023

I love the pants. I ordered the wrong size and was able to get a replacement in no time at all.

Date of experience: May 15, 2023