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CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
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From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
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CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,163 reviews

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
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Very disappointed
June 18, 2023

I never received a confirmation email regarding my order. A week later, the order still showed as "processing." I read bad reviews about this company and canceled my order.

Date of experience: May 19, 2023
Wisconsin
3 reviews
0 helpful votes
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Dont order from here, you are just throwing away money
June 18, 2023
Updated review

Paid for two dresses and have never received them. Customer service does not exist

Date of experience: May 19, 2023

Love the dresses
April 26, 2023
Previous review

Love the dresses

Date of experience: April 26, 2023
Colorado
1 review
0 helpful votes
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Misrepresentation
June 18, 2023

The shorts I received looking nothing like the picture. They are nylon workout shorts with pockets.

Date of experience: May 19, 2023
Illinois
2 reviews
0 helpful votes
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Poor Quality high price
June 18, 2023

I will not be ordering any items from your company anymore as they are not as what is described in the picture or the description and I am not a happy customer

Date of experience: May 19, 2023
Louisiana
1 review
0 helpful votes
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Did not Receive
June 18, 2023

I have not received these items as of today May 18,2023.

Date of experience: May 19, 2023
Iowa
1 review
0 helpful votes
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Will not buy again.
June 18, 2023

Material just seemed poor quality and linings not sewn down.

Date of experience: May 18, 2023
Indiana
1 review
0 helpful votes
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Terrible. No return policy as stated free for 30 days. Taking 3-4 days to respond on each request for return address. All around proving never order things on line. The deals are too good too be true.

Date of experience: May 18, 2023
Ohio
1 review
0 helpful votes
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They were great!
May 18, 2023

I love the look of them clothes cant wait to get them

Date of experience: May 18, 2023
Illinois
2 reviews
0 helpful votes
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Not great
June 17, 2023

If you're going to sell online you need better customer service and tracking ability..

Date of experience: May 18, 2023
Texas
1 review
0 helpful votes
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The dress didn't fit. At company's request I told them why it didn't and that I wanted to return it for a refund. They wanted the order #, which I provided. Then the offer me $12 if I just kept it—I paid $50 so said thanks, but no. I was then told not to return it using the
Address on the package. So, I asked a couple of times to be sent the correct return address. I am still waiting.

Date of experience: May 18, 2023
New Zealand
1 review
0 helpful votes
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Wrong size
June 17, 2023

Still waiting to hear back if I can change the size

Date of experience: May 18, 2023
Tennessee
1 review
0 helpful votes
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Not satisfied.
June 17, 2023

How can you ask me to review the items from my order when I have not received anything yet? I ordered on 4/25, got an email on 5/11 saying that it was shipped. As of today, 5/18 it has not been received and the tracking number is invalid.

Date of experience: May 18, 2023
Georgia
2 reviews
0 helpful votes
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Poor customer service
June 17, 2023

I have been trying for three weeks to return these items. They will not give me an RMA to return but did contact me to offer me $14 for an order that was $50. Give me an RMA please.

Date of experience: May 18, 2023
New Jersey
2 reviews
0 helpful votes
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I want to return this dress
June 17, 2023

I have emailed twice regarding wanting to return the item that I purchased. It does not fit.

Date of experience: May 18, 2023
New York
1 review
0 helpful votes
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Did not fit
June 17, 2023

In return process…waiting for authorization and return address

Date of experience: May 18, 2023
Tennessee
1 review
0 helpful votes
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Excellent Customer Service
May 18, 2023
Updated review

Customer service has been very easy to work with on my exchanges. Thank you. I intend to do more shopping with you in the future.

Date of experience: May 18, 2023

So far the experience has been very positive!
April 14, 2023
Previous review

So far the experience has been very positive! Can't wait to receive my order!

Date of experience: April 14, 2023
Canada
1 review
0 helpful votes
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CurveDream order
May 18, 2023

I was very pleased with the product I ordered it was exactly what I wanted.

Date of experience: May 18, 2023
New York
1 review
0 helpful votes
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Stay away!
June 17, 2023

A was hesitant about ordering from a site only advertised on line but had seen some good reviews. After placing my order there was no activity on the order for over a week. I sent an email regarding the status of my order with no response. At that time I contacted PayPal and sent another message asking to cancel my order. Order was eventually cancelled still with no explanation given.I have learned my lesson!

Date of experience: May 18, 2023
North Carolina
1 review
0 helpful votes
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Horrible
June 17, 2023

No customer service on returns. So says my credit card with credits.
Love the clothes on line, but back in office is non existent.

Date of experience: May 18, 2023
New York
1 review
0 helpful votes
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Customer service
June 17, 2023

I have reached out to customer service on two occasions asking for directions on how to return/exchange items that don't fit and have yet to get an answer. I realize that I have only 30 days from recent of merchandise to do a return, so time is of the essence.

Date of experience: May 18, 2023