On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Foxblood
Huk
Pact
PinkBlush
Blackbough
Kulani Kinis
Lucy & Yak
White Fox
HUE
Lulu's
PacSun
Muji
CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Not pleased with quality of these pants. Cuffs don't lay nicely after washing and drying. Will never iron to look nice!
Very happy with the ordering process - quick and easy!
Ordered a dress and got shoes instead. Now I have to jump through hoops to prove I got the wrong item even after sending pics
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
The material was thin and not good quality iam in the process of a refund right now. The company has been cooperative and nice so far with several suggestions which makes me want to do business with them in the future.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Need to see the back of product… models only show front…prices are pretty good
I love the dress! I didn't get a confirmation or any update when it would be delivered, so I felt uneasy if the order even went through. It did and I'm glad, but updates would be nice
Thank you
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
The pants that I ordered arrived in a quick and timely manner, but the quality seems a bit lower than I thought they'd be. Very thin fabric that doesn't allow for much stretch.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I ordered two dresses and a blouse. Both dresses appeared thin and rather cheap, nothing like they appeared on the site. The blouse also didn't fit properly, as the sleeves were too tight. The shipment took three whole weeks to receive. When I contacted the company about the order, they informed me the package was tied up at customs. Bear in mind, the clothes come from overseas.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Product was not as advertised poor quality. Not what was advertised and would not the jacket had no sequins at all. It was cotton and ill fitting for a plus size person. NO SEQUINS on the jacket devastated me cause it was for an event and now i have NO jacket.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Originally ordered a dress according to their sizing chart but it didn't fit, way too small. So when we contacted customer service was given an option to keep dress and get a gift card for price of dress, which is what we chose. My wife selected 3 shirts, they arrived and she loves them! The material is nice and light, fits and looks great! Will buy from again!
The tops were not what I expected.
They were flimsy material and not what the photo looked like. Very disappointed.
I will be returning all three tops.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Looking forward to these summer jackets
The dress is exactly as pictured. I was attracted to the placement of the large flowers on the white fabric. I was a little concerned that they might not be in the same places but they are.
I love the dress! I received my dress in time to wear to my grandson's wedding.
I didn't like the dress. Not pleased with the return policy.
The top I ordered arrived exactly as pictured. The fit was true to size as well as the colors.
I ordered 3 dresses, expecting 1 would fit. All are too small. One I cannot get over head. The other 2 are also 2 small. I measured, read directions and ordered 2x. I'm not sure 4x would fit. Dresses do not look like descriptions, cover jacket on 1 does not match dress. Tracking went nowhere and no one responded. Did Not say they came from China or overseas until I saw the final tracking, took over 3 weeks to get here, said 12 days. Returning dresses. Will not shop here again. I would give zero stars.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
While I did receive the dress faster than I expected, it wasn't the same dress that was in the picture. What i got, was a "housecoat" that was worn by frumpy elderly women, with some printing on it. Totally unacceptable, and ugly.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Beautiful dress but unwearable. Sooo full in the skirt part but couldn't even button any of the top part.
I was told not to send it back because there was no one to whom it could be returned. Frustrating and mysterious
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Fabric was very wrinkled and not what I excepted. Will be seeking refund.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Lovely selection, but would like better descriptions of fabrics and care instructions.
Confusion about when shipped and from where and which post office
I've already done this - with extensive remarks. To repeat: I was not happy with what arrived – after I put it on. My husband didn't like it on me, nor did my relatives. It SEEMED too big, although it was labeled small. Given the measurements you described for each size, I ordered Small, because – although I am 5'6" I have a bra size small, and I weigh c. 124-5 lbs. Nevertheless, although the shirt that arrived was labeled small, it "seemed" too big for me. I don't think it was mis-labeled. More likely, that it looked better on the model than on me. The picture on your add shows the model only from her chin to the end of the shirt. Perhaps if it had shown an entire picture of the model, I would have seen that it was not for me. The "tail" was much too long, and it just didn't look good. If I wear it again, I shall tuck the shirt in my pants, rather than letter it "flow."
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Easy to use. I'd like more size info. (Bra size etc.) I'd also like close-up of fabric. "Polyester" is ambiguous. I've been burnt before, when a sweater, described as "wool" was really not wool at all, just a photo of a wool sweater superimposed on the wool sweater I got. This wasn't your brand, but since you had all my financial information on file, it might have been you. Also, if you are a China company you should say so, because that makes a difference on returns. If the company is from China, one has to pay "customs" to re-enter China, making it ridiculous to try to get your money back.
I received my order. Great quality pillow and pillow cover. However, I am small and the pillow was too high/tall for me. I would love to have one exactly like it if it was smaller and not as high!
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"