Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CurveDream

CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
grey stargrey stargrey stargrey stargrey star

CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,160 reviews

We monitor reviews for authenticity

New Jersey
2 reviews
0 helpful votes
Follow Jennifer O.
Unfollow Jennifer O.
Share Review
Report Review

Horrendous service
August 10, 2023

Just a lousy overall experience. Would not recommend

Date of experience: July 11, 2023
Germany
1 review
0 helpful votes
Follow Frauke Q.
Unfollow Frauke Q.
Share Review
Report Review

Cool
July 11, 2023

Suupi okay danke alles in ordnung immer wieder bestellen

Date of experience: July 11, 2023
New York
1 review
0 helpful votes
Follow Sketch X.
Unfollow Sketch X.
Share Review
Report Review

Good service
July 11, 2023

Received goods in a timely manner, some nice quality items.

Date of experience: July 11, 2023
France
1 review
0 helpful votes
Follow Virginie L.
Unfollow Virginie L.
Share Review
Report Review

Arnaque et mauvaise qualité
August 10, 2023

Arnaque aux frais supplémentaires et produits de mauvaise qualité

Date of experience: July 11, 2023
Michigan
1 review
0 helpful votes
Follow MJ I.
Unfollow MJ I.
Share Review
Report Review

Have not gotten yet
August 10, 2023

Ordered in June still waiting for order. They seem to be in Indiana since 6/28.

Date of experience: July 11, 2023
Canada
1 review
0 helpful votes
Follow Roberta L.
Unfollow Roberta L.
Share Review
Report Review

Don't buy
August 10, 2023

I won't buy from this website. The quality is horrible and there are no returns. Even though it said there would be.

Date of experience: July 10, 2023
New Zealand
2 reviews
0 helpful votes
Follow Karin R.
Unfollow Karin R.
Share Review
Report Review

Average
August 10, 2023

I was disappointed with the lack of communication initially. The money left my account but no email sent to confirm my order. I had to email them directly to get confirmation as the site just said "it takes up to 3 days to process" even after almost 2 weeks.
Once I got the confirmation they arrived quite quickly but were sized smaller than their website indicated. The quality is good and colours true to advertised.

Date of experience: July 10, 2023
Canada
1 review
0 helpful votes
Follow Colleen Y.
Unfollow Colleen Y.
Share Review
Report Review

Lovely!
July 10, 2023

A lovely dress, good fabric, good fit, decent shipping time! No complaints!

Date of experience: July 10, 2023
Canada
1 review
0 helpful votes
Follow Elaine Y.
Unfollow Elaine Y.
Share Review
Report Review

Do not order from this company!
August 9, 2023

After several very civil email conversations with someone named Kally in customer service regarding my request to return the 4 items I purchased that do not fit, I have now been blocked. Contrary to their return policy, they do not refund. I received a few monetary offers from them. When I sent my response to today's email, it was returned. I understand that I have been blocked. I will proceed with legal action if I do not hear back in the next 24 hours.

Date of experience: July 10, 2023
Ohio
1 review
0 helpful votes
Follow Judy S.
Unfollow Judy S.
Share Review
Report Review

Disappointed
August 9, 2023

The shorts were much too big and I inquired about returning them, was told I would have to pay shipping to send them back. They said they would offer $6.00 credit back on my credit card if I wanted to just keep them.

Date of experience: July 10, 2023
Canada
1 review
0 helpful votes
Follow Carole F.
Unfollow Carole F.
Share Review
Report Review

Return
July 10, 2023

I was able to get my order changed no issues. Great service thank you

Date of experience: July 10, 2023
Germany
1 review
0 helpful votes
Follow Petra C.
Unfollow Petra C.
Share Review
Report Review

Bestellung
August 9, 2023

Ich hätte mindestens zwei Nummern größer bestellen müssen.
Die Sachen fallen gar nicht so aus wie auf den Bildern. Schade

Date of experience: July 10, 2023
Canada
1 review
0 helpful votes
Follow Lina O.
Unfollow Lina O.
Share Review
Report Review

Great service
July 10, 2023

Received my order, when they told me I would.

Thank you

Date of experience: July 10, 2023
Missouri
1 review
0 helpful votes
Follow Carol L.
Unfollow Carol L.
Share Review
Report Review

Very dissatisfied
August 9, 2023

I ordered the pants two sizes larger than the size that i wear and the pant were still to small, also the material is not linen and embroidery it is some cheap polyester stretch material i also do not like that fact that there is no number to reach this company and they were suppose to send me a return label which i have not received yet. I am not a happy customer.

Date of experience: July 10, 2023
Germany
1 review
0 helpful votes
Follow Susan N.
Unfollow Susan N.
Share Review
Report Review

Bad decision
August 9, 2023

All items are far to small. My purchase was 3xl and came in a european 42. Also the used fabrics have a odd feel.

Date of experience: July 10, 2023
Virginia
1 review
0 helpful votes
Follow Cheryl C.
Unfollow Cheryl C.
Share Review
Report Review

GOOD CUSTOMER SERVICE
August 9, 2023
Updated review

The item I purchased said it was made of cotton. It was not made of cotton. It was made of some thing really horrible, and fake. Like the rest of you, I was raked over the coals because they are not providing me a return address. I do appreciate customer service who help me with my return

Date of experience: July 9, 2023

The fit poor, fabric is cheap, terrible construction; terrible quality overall; sizing about 2 times SMALLER than USA brands!

Date of experience: June 9, 2023
Connecticut
1 review
0 helpful votes
Follow Gail Y.
Unfollow Gail Y.
Share Review
Report Review

Return
August 9, 2023

Much too big and need to return but no return label available. Please advise. Thank you.

Date of experience: July 9, 2023
Colorado
2 reviews
0 helpful votes
Follow Toni D.
Unfollow Toni D.
Share Review
Report Review

Easy to order and track.
July 10, 2023

There were no issues with my order arrival being delivered.

Date of experience: July 9, 2023
New York
2 reviews
0 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

Need to exchange for a larger size. Received a reply email to start process but then no further replies explaining how to proceed. Still waiting...

Date of experience: July 9, 2023
Tennessee
1 review
0 helpful votes
Follow Tonja Y.
Unfollow Tonja Y.
Share Review
Report Review

Good shopping
July 9, 2023

It was easy to move around the site.
It was good and easy checking out.
It didn't take to long to receive my order.

Date of experience: July 9, 2023