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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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All true to size. Just wish the sweatshirt was more like a cotton sweatshirt.
First time ordering clothing online.
Nice website, easy shopping.
I love the web site and I loved scrolling through the items however this is the first time ordering clothes on line and it will definitely be my last.
Never received the items purchased. Apparently, they were sent back to the sender.
Okay. It took a while but was happy with the order.
The dressed is well made.
Very easy to shop love the different selections you have available
Paid extra for quicker shipping. It's been almost a month and still nothing. Contacted company they said wai 3 more days. Still NOTHING!
It's a nice print. Choose a size bigger than usual.
Ich habe den 2-Teiler laut Größentabelle bestellt. Aber leider passt es nicht. 1-2 Nummern größer wäre gut. Ein Umtausch ist auch nicht möglich, da keine Adressen zur Kontaktaufnahme angegeben sind. Leider keine Kaufempfehlung.
One of the items was missing from the package I received and two items were sized incorrectly. The one item I will keep only fits because of the loose style/fit.
Fine just fine. The experience was a good one. Took forever though
Arrived within 2 weeks. It's exactly as described.
I ordered a pair of Shorts and a top and it was a seamless experience from purchase to delivery. The are very comfortable and good quality
All the Items were too small- and a return is only possible by sending it on own costs and risk to the USA (from Germany!)
NOT loose pants per the image. Poor quality material. Very slow delivery. Very, very disappointing.
Payment method unclear - I don't want to use Paypal.
I did have to contact business to find out there was no stock of ordered item and to decide what to do next. I don't know when I would have known otherwise.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

