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The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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The delivery was good. My order was delivered in two weeks. Unfortunately, I have to return the items because size is much smaller than my size. I contacted customer service by email and got fast reply. I didn't finish return process, but until now I pretty positive that I will be able to return the items for refund.
Good service but blouse too transparent and too small
The site makes it very easy to order and you are kept up to date with processing and shipping. Would definitely recommend
Shopping was good on this site. I will shop this site again.
Everything was fine - it took a bit to delivery but nice service
Very good experience overall. I will be ordering from this company again.
Disappointed with the quality and sizing of this outfit. No way to easily return this big waste of money.
Will be ordering more but disliked the floral sweater
Ordered according to sizing chart and they do not fit well. They are very narrow through the upper legs ans make it an awkward fit.
How it should be- smooth and easy. Sight was informative and easy to use
I have been trying to return this item for almost a month. It took a few days to receive a response about a return. Then a few more days on what not to do with a return. No information on how to actually make the return. Still trying.
Disappointed, order never processed and there is no way to contact anyone, to figure out the problem
Schöne Oberteile, musste allerdings
Eine Nummer grösser bestellen als ich sonst trage.
Order came in a timely fashion, quality merchandise. Will make future purchases.
If I ever receive the product I will be glad to rate it.
Took forever to get something I can't even wear! The fabric is awful!
My complaint at this point can only relate to the fact that my order has not yet been received. Purchase date July 16th not received as of August 8th.
Answer: They are mostly a mix of cheaper fabric's.even when it says cotton on the ad it's mostly polyester.
Answer: There is no customer phone support. Only an Email Adress.
Answer: Yes the stuff is from China, poorly made and way too big. Company says it's in California but returns go to the east coast. Hassle to deal with their return policy. Poor business practices.

