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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Picture showed a lushness and quality of color not evidenced by the actual product. Could not be worn out to dinner
I thought it took a while to get here. Otherwise all was fine, we'll see how this return goes. I hope there will be no problem.
The quality of the dresses is very surprising for the cost. There are few places to shop for Seniors who don't want to pay high prices. I will recommend CurveDream to friends and family.
The only drawback to my shopping experience was that I received 6 delightfully unique pieces of size small clothing that were too big on me. I was so disappointed because I really loved the clothing, but size xsmall is not offered. I contacted customer service and received exemplary service.
Never received my order, it's been 3 weeks and still waiting.
Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We apologize for any negative experience you may have had with our return process. We understand that returning items can be frustrating, and we are committed to making this process as smooth as possible for our customers.
Online purchases made through curvedream.com can be returned or exchanged within 30 days from the delivery date. If there was a misunderstanding regarding our return policy in your case, we apologize for any inconvenience it may have caused.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
I couldn't find the discount code that was referenced several times in the advertising. That was a bummer...but the dress fit fine. The material is cheap...obviously made in a third world country. It was sized correctly and fit okay. I have no idea how it is going to launder, though.
Everything went as it should with my order. While the clothes are made of fairly inexpensive fabric, they look great and will be perfect for the occasion that prompted me to order.
The shopping experience itself was goof. All four items I purchased were way too small. They seemed to run very small.
Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!
Ordered XL.Blouse was a little snug.I like my tops loose so I reordered XXL.I loved the blouse very feminine...waiting for delivery
Gave me an invalid address for returns. Offered me money to keep the clothes that didn't fit. Horrible stressful experience
Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream
I thought this dress/coat set would be very nice but it ISN'T. The color of the coat is not in the dress so it doesn't match. The fabric of the dress is cheap.
Everything arrived on time, I'm just not happy with the material on the tops I ordered.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
Was too happy with the products, but customer service dumped right in there and helped me out to the best of their ability that always makes a better experience. Thank you shop with you again.
Product was not as expected and poor quality. Will not shop there again.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
Both the quality, the tailoring, and the fabric. You can wear it to work under your trousers or outdoors. I'm very pleased. However, as always
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We apologize for the disappointment you have experienced with the clothing items you purchased from us.
We strive to provide accurate product images and descriptions to ensure customer satisfaction. We apologize if the actual items did not match the appearance depicted in the pictures. Could you please send us some pictures of the item to check if it's not as described？ We appreciate your feedback on this matter, as it helps us improve our offerings and ensure that our customers have a positive shopping experience.
If there is anything specific you would like us to address or if you have any further concerns, please let us know. We value your feedback and are committed to resolving any issues you may have encountered.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. Thank you for giving us the opportunity to address this matter and improve our services.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream