Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CurveDream

CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
grey stargrey stargrey stargrey stargrey star

CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,158 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
Follow Susan V.
Unfollow Susan V.
Share Review
Report Review

Cheap materials
May 18, 2024

Dislike the material of all the items, would send them back at my cost, but there was no packing slip to aid in the return

Date of experience: May 8, 2024
Pennsylvania
1 review
0 helpful votes
Follow Jan D.
Unfollow Jan D.
Share Review
Report Review

Email info.
May 18, 2024

You could mention the name of the product purchased

Date of experience: May 8, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
We're sorry that you're not satisfied with our purchase. Your feedback is very important to us to improve our products and service. We'll forward your sincere feedback to the relevant department.
Any problems, you can email us at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!

California
1 review
0 helpful votes
Follow Rosemary W.
Unfollow Rosemary W.
Share Review
Report Review

Please send my merchandise
May 18, 2024

I like the garments. When am I going to get them. It's been over 3 weeks.

Date of experience: May 7, 2024
Canada
1 review
0 helpful votes
Follow Wendy Y.
Unfollow Wendy Y.
Share Review
Report Review

Tegarding order
May 17, 2024

Never received my order
Never received my order
Never received my order

Date of experience: May 7, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at [email protected] and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream

Arizona
1 review
0 helpful votes
Follow Anna K.
Unfollow Anna K.
Share Review
Report Review

Calf is Small
May 17, 2024

The sizes don't quite fit the scale. Pants ordered came and were at least one size smaller than the size I ordered. The shirts, also at least one size smaller than what I ordered

Date of experience: May 7, 2024
Florida
3 reviews
4 helpful votes
Follow Susan K.
Unfollow Susan K.
Share Review
Report Review

No good
May 17, 2024

The quality of clothes is
Very cheesy. Material
Is extremely thin. Very disappointed.

Date of experience: May 7, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!

Colorado
2 reviews
0 helpful votes
Follow Lynnae R.
Unfollow Lynnae R.
Share Review
Report Review

Order 2 different orders… first order. Quality and fit of 3 of 4 were not good… hassle to return! Still haven't received 2nd order …. 😡

Date of experience: May 7, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!

France
1 review
0 helpful votes
Follow Eléonore X.
Unfollow Eléonore X.
Share Review
Report Review

Déçue
May 17, 2024

La qualité des tissus est décevante. Je ne commanderai plus

Date of experience: May 6, 2024
Danny L. CurveDream Rep
over a year old

Cher client,
Veuillez accepter nos sincères excuses pour tout inconvénient causé.
Désolé d'apprendre que le produit ne répond pas à vos attentes. Nous avons prêté attention aux problèmes de qualité et travaillons à leur amélioration.
Votre retour est très apprécié et nous le transmettrons à notre service concerné. Nous nous engageons à vous fournir des produits et services de qualité. J'espère vous revoir bientôt ~
Si vous avez des questions concernant votre commande, veuillez nous contacter par e-mail à [email protected].
Passe une bonne journée!

Georgia
1 review
0 helpful votes
Follow S Y.
Unfollow S Y.
Share Review
Report Review

Happily satisfied
May 17, 2024

My experience was a good one. The products ordered were as shown & good quality. Reasonable shipping time.

Date of experience: May 6, 2024
Canada
1 review
0 helpful votes
Follow Benita O.
Unfollow Benita O.
Share Review
Report Review

Excellent
May 17, 2024

Wonderful experience. Great clothes. I love it. Beautiful colors.

Date of experience: May 6, 2024
Georgia
1 review
0 helpful votes
Follow Gayle T.
Unfollow Gayle T.
Share Review
Report Review

Great Buy
May 17, 2024

I'm very happy with the pants I ordered. Ordering was easy and response time was quick.

Date of experience: May 6, 2024
Virginia
1 review
0 helpful votes
Follow Mary Q.
Unfollow Mary Q.
Share Review
Report Review

The dress I purchased looked beautiful in the picture, but is nothing more than a knee length tee shirt.

Date of experience: May 6, 2024
Florida
1 review
0 helpful votes
Follow Beth G.
Unfollow Beth G.
Share Review
Report Review

Never Received Order
May 16, 2024

I ordered a sweater and never received it and my email inquiry was not answered. Very Disappointed. Will not order from them again!

Date of experience: May 6, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order. We do understand your disappointment, and we will do our absolute best to help you receive the order as soon as possible.
Due to insufficient information, could you please contact us at [email protected] and send us your order number? Please rest assured that we will investigate the issue and provide a resolution that will meet your satisfaction.
As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We sincerely apologize for any inconvenience caused. Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Team CurveDream

North Carolina
1 review
0 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

Don't do it
May 16, 2024

I should have known better. The pieces arrived and were not the fabric I was expecting and the quality wasn't what I was expecting. Customer service was good but still waiting for the refund!

Date of experience: May 6, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Rest assured that upon receiving your message, we will promptly investigate and respond accordingly.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!

Indiana
1 review
0 helpful votes
Follow Joanna J.
Unfollow Joanna J.
Share Review
Report Review

Awful third Rate Clothing
May 16, 2024

Cheap, horrible, unflattering and a complete waste of money. Do not buy these clothes, it is not worth the time it would take to ship them back. Completely awful.

Date of experience: May 6, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!

Canada
1 review
0 helpful votes
Follow Patricia U.
Unfollow Patricia U.
Share Review
Report Review

Good service.
May 16, 2024

I am still waiting for a refund from the previous order that I returned.

Date of experience: May 6, 2024
Missouri
3 reviews
0 helpful votes
Follow NANCY Z.
Unfollow NANCY Z.
Share Review
Report Review

Not satisfied with the product
May 16, 2024

Ordered three shirts in my normal size. They came too small. Reordered two of them one size up and kept the first set, expecting to wear them in the future, as I'm beginning a weight loss journey. The reordered shirts came with labels saying they were one size larger as requested, but the shirts were the exact same as the original size I ordered. Only difference was the size tag - on both shirts, so not an isolated mistake. Would not recommend this company's product at all. Customer service responded the first time I had a problem, but when I contacted them about the last issue, I've not had a replay from them. Good luck….

Date of experience: May 6, 2024
Danny L. CurveDream Rep
over a year old

Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We'll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at [email protected].
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!

Canada
2 reviews
0 helpful votes
Follow Sylvia X.
Unfollow Sylvia X.
Share Review
Report Review

Jeans
May 16, 2024

Good experience, fast delivery, good quantity, the flex in the material very comfort

Date of experience: May 6, 2024
France
1 review
0 helpful votes
Follow odile C.
Unfollow odile C.
Share Review
Report Review

Satisfaisant
May 16, 2024

Selon les vêtements les tailles ne sont pas identiques. Attention à la commande.

Date of experience: May 6, 2024
New York
1 review
0 helpful votes
Follow Connie I.
Unfollow Connie I.
Share Review
Report Review

Order arrived pretty much just like they said it would.

Date of experience: May 6, 2024