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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Should never order from FB sites! Always a catch, late delivery, hard communication with company, etc!
Everything was delivered at a timely manner, I was very happy with the product
They draw out the process with ridiculous questions before giving you a return address. You get the old "we'll give you" a few bucks to not return it.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
It took forever and it wasn't close to what the pictures looked like. I will NEVER order from them again!
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Helpful with mailing questions and responsive with questions. A great company.
I have worn a US Size 2X (XX) for many years. I ordered according to the size chart, but most of the items were way too small and tight. I would appreciate information on how I I can return these items for a refund. Thank you!
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I bought 2 dresses, and they both do not fit. Sent the required email to get return "approved", but received an email asking if I wanted to keep the unusable dresses with a credit. I want to exchange them both. Not sure they will do it. A little annoyed at the moment.
"Dear customer,
We are sorry to hear that you have experienced difficulties with your order and return process. We understand how frustrating it can be when things do not go as expected.
Regarding the address on the package, we apologize for any confusion this may have caused. It sounds like the return was not successfully processed due to the package being returned to an incorrect address. We would like to assist you in resolving this matter to the best of our ability.
In order to further assist you, we would appreciate it if you could provide us with more information about your order. For example, the order number or tracking information for the package.
Once we have more information, we will do our best to assist you in resolving this matter.
We value your business and want to ensure that you have a positive shopping experience with us.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
Never received my pants company requested by email about the status of the delivery. I sent an email they it couldn't be read
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
The item did not look like the picture of what I thought I ordered and the three week wait was too long.
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
It takes a LONGGG TIME for product to reach the customer and there is NO WAY to communicate with the people running the business to see what is happening.
They claim delivered, I never received. No one day a helping to resolve.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Dear Curve dream
The order arrived today and I was so excited.
However, when trying on your products. They made me look unkept, too big and then top to small. Pant are really not fitted. I would never wear this.
I am sorry for the return, as the picture looked great, but when I put it on, it was so different, from the picture.
How would you like me to return items.?
I wish I was happy with the items, and I am sorry for the return.
Thank you for your help.
Barbara Leonard
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Great service ordered 4 items one fit perfect others not as great as I'm short. Customer service was excellent to deal with
I had ordered a couple dresses to possibly wear for a formal wedding. They looked like they would work on the website but the material doesn't look as nice as it did in the picture
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I am very concerned and have taken a risk for the second time in placing another order for a Skirt and a Shirt of which neither have NOT been delivered.to my address = 17 Cardiff Street, Bentleigh East Victoria, Australia 3165
Floral Print Buttons Boho Short Skirt - (According to picture is really Ankle Length) Size LARGE
SKU;DTCDM585 Apricot/Orange Colour According to Picture...
Also
Solid Color Casual V-Neck Long Sleeves Drop Shoulder T/Shirt LINEN LOOK Blue/Grey & White Size LARGE
Please note that this is 2nd attempt to place my order from Australia.I would like to give you a 5 Star review if Garments arrive...
Recent attempt was 10/6/2024.Please review & advise at your EARLIEST Convenience as I don't want to DOUBLE up on my Expensive Orders.Thanking you Liz DONALD -
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
2nd time l have placed an order.
Have NOT received first order.
The tracking link sent to me in email did not work and the package took longer than expected to arrive.
I do like what I bought.
This is my second purchase and I was very satisfied with the quality, price, and ease to shop on CurveDream.
I bought a dress that was very pretty, fit well, high quality, and well priced from CurveDream recently. I'm hoping the 3 tops now ordered will be just as wonderful.
I was disappointed. The size online was nowhere true to real size. So, it was a waste of money for me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"