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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Unfortunately, the clothing that arrived does not fit me. I probably am a few days beyond the seven days that were permitted because of health reasons and the hospitalization. I cannot find any information about how to return the clothes. I emailed and searched for customer service. As a result, I am quite dissatisfied.
Tessuti di bassissima qualità, il pantalone non assomiglia per niente come taglio e vestibilità a quello nella fotografia. Sconsiglio vivamente gli acquisti da questo sito.
Not the quality that I had hoped for but okay. One dress did not fit.
The pants I ordered were good but the blouse too small. Had difficulty with exchange, so just sent them back.
The experience was fair and easy, but the sizing of the clothes are not for me.
My experience was unacceptable. I lost my money. How can you send items for a small child when I wear 1X and I send a much larger size which was 3X hopping it would fit. Your company took advantage of me I gave all items to the kid next door.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
Consegna perfetta.prodotto ricevuto come da catalogo
Grazie
The dress I received was different than the one I ordered. The advertised picture was beautiful but the dress I received was not. I was very disappointed and am sending the dress back and will never order from CurveDream again. There were other items I was planning on ordering but will not now because I cannot trust that they will look like the pictures advertised. The dress fit fine but it is not what I ordered. I now have to pay to send it back when it was your fault that I have to send it back. Very displeased!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
The items CurveDream sells are cheaply made and look nothing like the pictures! When you're not happy and want to return, be prepared for a LONG email chain back and forth as you refuse stupid offers to keep the items for a small discount. This went on for me so long. Each time, I refused the offer to keep the garbage clothes. This is a HUGE hassle, and you will waste lots of time - couple of weeks for me - until you receive return authorization. Then you'll have to pay postage to return the items. The shipping charge from them to you is exorbitant and will not be refunded. Save your money and sanity and shop elsewhere!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Not as I expected when ordered. Did not like the dress after all.
Did not try it on. Returned it the next day.
I followed sizing instructions but dress too tight on top, couldn't zipper, then it was back and forth with customer service about accepting $ and keeping it, I accepted the 40.98 credit to order a large which I haven't gotten a confirmation of yet! If I didn't love and need it for my daughter's wedding, I would never use your site again. I hope my order will arrive soon.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Your order process gave me the wrong item...i.had to give to the trouble to.cancel my order...waste of my tome!..
"Dear customer,
We are sorry to hear that you have experienced difficulties with your order and return process. We understand how frustrating it can be when things do not go as expected.
Regarding the address on the package, we apologize for any confusion this may have caused. It sounds like the return was not successfully processed due to the package being returned to an incorrect address. We would like to assist you in resolving this matter to the best of our ability.
In order to further assist you, we would appreciate it if you could provide us with more information about your order. For example, the order number or tracking information for the package.
Once we have more information, we will do our best to assist you in resolving this matter.
We value your business and want to ensure that you have a positive shopping experience with us.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
I purchased a dress for a wedding knowing that it would take a couple of weeks to arrive. After three weeks however, it still had not arrived and there was no message from CurveDream indicating a problem. I finally contacted CurveDream and was told that the dress ordered was out-of-stock! I should have been contacted immediately. Now I am scrambling to find a dress in time for my son's wedding.
"Dear Customer,
We apologize for the delay in delivering your order and any inconvenience it may have caused. We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
I was disappointed in the quality. The sweater I ordered was unwearable it rolled so badly. They did follow up with me and offered my money back if I paid for the shipping and returned the items in the original packaging. They offered me a $24 refund if I chose to keep the clothes. I took the $24 which is about what they were worth. They have refunded me in a timely manner. This was an $80 mistake I will not make again. These same clothes are available on Shein or Temu for waaay cheaper.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Ordered 2 of the same dress in different sizes. One size fit nicely. Wanted to return the additional dress. Received the return policy information. Sent information to address to have recipient refuse shipment for return. I paid money for a return that they denied receiving.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Poorly made and nowhere near the exact item in the picture. I threw it in the garbage AND I do not intend to purchase from CurveDream again!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
Not happy. Still waiting for my order. No updates to let me know when my order was shipped and when I would receive it.
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
Super cute love the color! Fast delivery and great follow up!
Ordering was easy. Getting them to send the item is the challenge. Getting them to respond... Challenge! I would really like the gift to go to the recipient but at this moment the only thing I can do is keep trying to find contact with customer service. Any help would be appreciated! I will update if anything changes.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
My shopping experience was super easy! I wish I could've added a gift card but otherwise great!
Love the dress but didn't look/ drape as pretty on me as the model.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"