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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Haven't received it yet! It' been over 3 weeks! Had I known, I don't think I would've purchased these items.
Love the prices, and quality is nice.
Horrible your sizes were completely off. I ordered a 3x and the pants fit my daughter who was a 18
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I wanted to order a size M and a size L - wasnt't able to
No paper work included - everything is in Chinese - where can I return - very poor quality - flimsy and unattractive...
The quality was there and I loved the top, it just didn't fit right. The hard part was figuring out how to return the top.
Items not the same as on website. One example I ordered a top,said 3/4 sleeve was short sleeve. All medium is not 10/12.
Only ordered once before from your catalog...clothing did not work out but was happy with the experience. I am hoping everything I ordered works out.
Sizing off. Way too small for stated size.
No customer service phone number to contact
The quality of dress was not good. It was not as pictured. The lace overlay was not real but was stamped into the fabric.
The return was not easy.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
Great variety but could use more info on sleeve or sleeveless and type of materials used.
First time shopping with you. Website is easy to navigate.website is easy to navigate
I'm happy with my purchase. The fit is right and the color is what I expected.
In the picture when I ordered, a model was wearing the dress/coat, and the product was smooth and looked as if it was flowing.
That was art work. The actual dress would never look like that even after intense ironing because of the cheap material. The dress was cheap T shirt material and the matching-same-length-as-the-dress coat was toliet paper thin.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
The blouse was very pretty but very small. No paperwork or ability to return item or to get in contact with company. Will not deal with this company again.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I used the size scale. Even went up a size to make sure. 1 shirt fits. I. Not happy with the fabric either.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Ordered large they were super tight and super small! Threw in the trash!
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Somehow my order got all screwed up! Took me 2 mos. To receive! Somehow I ended up paying $19 shipping and then another $10 shipping!?!?!
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Took a long time to ship. Ordered 2 dresses same size and one of them I couldn't even get into even though they were same size. Colors were nice but fabric was very thin, stiff and uncomfortable. Return process is not easy. Still pending to see if my refund is processed as promised. Will not order from here again.
So far so.good...lets see how good your return policy is if needed...
A return slip is needed...dissasisfied with all 3 pair and want to return for a refund...how do I go about this?
I made a typo in specifying the delivery address. I fully expected not to get the product shipped to me, but with their support and a kind local postman, the i got the package.
I sent an email that I'd like to return my order as the pants were way too big and the top was a little small. I'm still waiting for a reply email with the return authorization number. Also, I felt the top was not what I expected at all. It felt cheap and looked that way as well.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"