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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I was very thorough in my search because my skin is sensitive; nevertheless, the pants I choose which are advertized as being 100% cotton, are in fact, cotton-polyester! I will be donating them to a charity thrift shop immediately and will never order from you again.
*Truth in advertising is essential.*
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Slow delivery times. The clothes have odd sizing. Generally run too small.
I was looking for a dress for my daughter's wedding and found this dress on Curve Dream and thought how perfect. When I received it, the dress felt like plastic. So I let Curve Dream know. They were not helpful at all. They did not refund me. Very cheesy company.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Two of the 3xl tops are more like a med to large. So currently in the process of sending them back( Sad that I have to pay for the return
Shipping) The 3xl dress fit fine. 1 of my other tops is out of stock so I canceled that. Sure wish the tops would have fit because they sure were pretty.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
Didn't apply change of address either your office and post Office use new address - very frustrating!
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I cannot complain…happy with purchase.Order enough in advance as it takes a bit to arrive.Quality material and sizing is generous.
So far so good. Made my first purchase. Will see when product arrives.
J'ai acheté une robe en taille medium qui me va parfaitement. Elle correspond exactement à l'image. Pour la recevoir plus rapidement, j'ai payé des frais de livraison. J'étais très impatiente de la recevoir, bien que je ne me souvienne pas de la date exacte de livraison. Heureusement, elle est arrivée à temps et j'ai particulièrement apprécié le suivi de ma commande.
This was my first order with CurveDream, and the items I chose turned out to be quite a bit larger than expected, compared to what I saw on-line. I will have to return them.
I ordered clothes 3 weeks ahead for a trip I was taking… they arrived while I was on my trip and sadly two pieces do not fit at all.
Sizes I wear in many other manufacturers.
Is there a way to return?
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I ordered and paid for a dress that was not available but there was no indication of it. I waited for this dress for a special event and now I have time restraints.
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
Great satisfaction
I have a good experience with your products
Package arrived safely but unfortunately the fit was too small and I have to return it.
I DID NOT receive my order! I would like my payment returned into my account! I even messaged into the company stating that I had never received my order! So, I would like my payment back into my account! Thank you!
Bonnie Corvino
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I needed to return one of three ordered items and this has been difficult. It is doable, but it wasn't a simple return process.
I was very disappointed with the quality and sizing of my order. None of the items were as presented on the website. Also, it took over a week to receive instructions on how to return items. Not as I expected.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
Good will order in the future based on price and product style..
The jeans I ordered from the website look nothing like the jeans i received The jeans on the website had that distressed, beachy look to them. The ones I received had a few little tears in them I am so disappointed in their overall appearance I haven't even tried them on. I wont be ordering from them again!
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"