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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Cheap design and material. Nothing like it looked in the photo..
The sizing was way off and only one of the five items fit. Cotton fabric was nice, but the other fabric very cheap.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I purchased a dress to wear to a wedding. The only confirmation I received was immediatly after I placed the order, no notice it was shipped etc. I finally received the package and by the size of the package suspected that this dress was not going to look like the picture when I ordered it. I opened it, it looked like a cheap nightgown made of poorly printed material, definitely not fit for wedding attire! I immediately repackaged it and contacted customer service to request a refund. I was told that I have to pay shipping both ways and will only get 22.00 back out of almost 66.00. I paid less than 8.50 for shipping with tracking? I deserve to get at least 55.00 back. I will wait to see what I actually get back and will be posting further reviews on media sites and with the BBB so others won't get scammed too.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Sadly it was way to small and did not come with return documents or any receipt.
I do not like how thin the fabric is and even though I bought both shirts in the same size, one of them is extremely too small. The other has sleeves that are too short.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
I don't remember exactly when I ordered this top, but it was long enough that I forgot I ordered it. It came all wadded up and soo wrinkled I haven't tried it on yet.
It looked cute online when I saw it. After I figure out how to get rid of all the wrinkles I'll try it. Would not order this again!
I ordered a beautiful dress to wear at my daughter's wedding. I ordered it in plenty of time to get here. I started to panic a week before wedding, because I hadn't heard a word as to when dress would be delivered. No tracking number, no nothing. I emailed them and asked where my dress was. After all this time, they said it was out of stock! Now come on! Why wasn't I informed when I placed the order! Needless to say! I canceled the order. I'll never order anything from them again!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Sizes run small. Fabrics do not match fabrics or descriptions. Can only wear 1 of 4 items ordered
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
So far so good. Will hold further judgement until I see what comes in the package.
Not good! Poor customer service. No live person to speak to.
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
Took my money I had to get my bank involved they never sent me anything! Now in July I get 1 item out of 3 items I order for $96.00! I want my money back and don't want this horrible blouse they sent me.
"Dear Customer,
Thank you for sharing your feedback with us.
We understand that timely delivery is essential, and we always strive to provide accurate delivery estimates. However, sometimes hot sale items may require more time to prepare before shipment. After checking, your order is already being dispatched.
Also, our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
I was a little skeptical. However everything went great with my order. Love my dresses
After trying to make returns four times I called credit card and put a report in. Maybe they will get back to me now.
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
True to size and very beautiful dress! I felt absolutely beautiful in it! And have had many compliments on how beautiful I look in it (even though I am a size 3X) I have never ordered from Dream Curve but I will sure be ordering again!
My outfit is beautiful thank you, I haven't worn it yet, but I can't wait to wear it to a baptism. I'm going to very easy shopping.
Not one item fit and was not as described. I think that just about covers it. Just return my money. And we never have to do business again.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
The XL was tight on the bust area. Most XL dresses fit me. The bottom of the dress was too big
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I needed to return some items. I had to email them and waited two days to receive an email saying that if all these things were in order that I could return at my expense and not to return to the address on the label. I replied asking what the address was and they replied another day later wanting to know which items were to be returned. I responded to the email with the UPCs and it kept getting kicked back as undeliverable. This is a scam company. The clothes are crap and look nothing like the pictures.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"