On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Foxblood
Huk
Pact
PinkBlush
Blackbough
Kulani Kinis
Lucy & Yak
White Fox
HUE
Lulu's
PacSun
Muji
CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Deceived by the textile material, not indicated on the presentation of the article.
Like the look of the clothing and it fit well. Will probably order more from thiis store in the future
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
It took a very long time
To receive my dress. Then the dress is at least two sizes two small.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
The two dresses I ordered did not fit. According to the website, for returns, I needed to email them. It took six email exchanges before I was able to get the directions on where and how to make the return. The threat at the end of each email was that if I didn't follow the directions, there could be no refund. Unbelievable! I will never order from this company again.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I have recently lost 100 lbs on mounjaro.Needless to say I have lots of sagging skin. I look fine when standing up, but when sitting down I have lots of folds
Consequently I need clothes that conceal these bothersome folds. Surprisingly this jumpsuit did just that! I couldn't be happier with it.
Blouse arrived nicely made with quality material however the fit wasn't quite right for back of blouse on me. I need a petite medium. Waiting to Return blouse for my refund, which hopefully will happen as the company was contacted by email per return instructions.
I love the colors and style of the dress. Unfortunately it did not fit well and was too long. I need to return it.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
The dress in the picture looked very pretty but when arrived it was not a midi as stated and way too long.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I am happy with my purchases and shall place orders from you in the future.
It was good, I'll probably order again from here, sizing was accurate
Other than the bank mishap. Everything went fine. May need to exchange for a smaller size.
Commande. Reçue dans les délais et conforme.aux.attentes
The dress was great quality and a reasonable price. Thank you, I will buy from you again
I will rate after I receive a refund.
The dress is ok, the jacket is too small.
Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!
Les photos sont très au dessus du reel. Bravo pour les photos, et vraiment dommage pour nous, les acheteurs!
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
I have sent you a request to return 3 of the 4 dresses. I am waiting for return address instructions and RMA by Email on 7/16. If I don t hear from you soon I request that my credit card company put the total amount of my purchase in dispute and return all the dresses.
Thank you for your feedback, we will optimize our return process and look forward to giving you a more satisfactory shopping experience
I set up a 'return' on my Amazon account. I received a response that my item was 'refunded'. Not true. Also, that I would receive a mailing label within 5 days. Not true. I requested to "please send the mailing label" 3 different times. I received a message to keep the item or give it to a friend? They charged me 1/2 for the item. I will never trust this company for any future purchases.
Thank you for your feedback, we will optimize our return process and look forward to giving you a more satisfactory shopping experience
The price was right if only I had what I ordered almost a month ago. Summer is half over so the shorts I wanted have not arrived and I have missed out on wearing them in the hot month of July assuming they fit and were acceptable. I won't order from this site again. If they don't arrive this week I will see if I get refunded easily. I just hope I receive them and I like them.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
Great prices for what I was looking for. One item was not showing the waistband so I did not order that but was hoping to.
This dress is just as described on site. Delivery was quick. I'm looking forward to wearing this dress at my nieces wedding!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"