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CurveDream

curvedream.com
casual, chic, swimwear womenAge 26-45
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From the business

Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!


Clothing item from CurveDreamFashion apparel by CurveDreamMerchandise from CurveDream clothing lineCurveDream fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate CurveDream?
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CurveDream Reviews Summary

The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.

This summary is generated by AI, based on text from customer reviews

service
191
value
158
shipping
161
returns
134
quality
238
This company does not typically respond to reviews

Instant Feedback

24,156 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Sent items back.
October 12, 2024

I sent my order back because they don't fit me to my liking.
I sent it on Sept.25,2024. You should be receiving it anytime now if you haven't already.
I'm expecting a full refund on my order of in the amount of $61.63 on my Visa Card.
Thank you for your concern.
Elizabeth Lapp

Date of experience: October 2, 2024
Oklahoma
1 review
0 helpful votes
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Disappointing
October 12, 2024

I ordered and paid for this beautiful dress only for it to show up looking like a nightgown and housecoat. The return and refund policy was so complicated that I just kept this hideous dress that I will just throw away. Curvedrwam is a joke and I would deter anyone from buying anything from them

Date of experience: October 2, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"

Texas
2 reviews
0 helpful votes
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Pitiful
October 11, 2024

Ordered size according to your size chart. Way too tight across the bust/chest area. The dress DOES NOT LOOK ANYTHING like the picture of what I ordered! I replied to the email provided by you to request a return & the email was not valid. Tried@ least 3 times!

Date of experience: October 1, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"

Colorado
1 review
0 helpful votes
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Poor quality
October 11, 2024

None of my items that came to me reflect what I thought I was receiving. Sizes were far off, material was cheap and cheaply made. Did not look like picture.

Date of experience: October 1, 2024
New Hampshire
1 review
0 helpful votes
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ONly 1 of the 4 items fit
October 11, 2024

All items were sized at least 2 sizes smaller then listed except for 1 of the pants

Date of experience: October 1, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"

Washington
1 review
0 helpful votes
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Poorly made
October 11, 2024

The jacket is poorly made. The pattern is crooked on the front. The pattern does not match at the side seams. The zipper is very cheap and feels like it will break.

Date of experience: October 1, 2024
CurveDream S. CurveDream Rep
over a year old

"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"

Georgia
1 review
0 helpful votes
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Disappointed
October 11, 2024

Delivery smooth but disappointed in quality and sizes run big

Date of experience: October 1, 2024
Colorado
1 review
0 helpful votes
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Not what expected
October 10, 2024

All information said true to size. XL more like a med. Customer service is non existent. Email is not valud

Date of experience: September 30, 2024
Alabama
1 review
0 helpful votes
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SCAM!
October 10, 2024

Dress didn't fit and I was unable to contact anyone about returning it or getting the right size or receiving a refund. The e-mail address was not in service. The refund is $53.98 which was charged to my creditcard on 9/07 reference #*******L8006ZZZ8H listed on creditcard bill

Date of experience: September 30, 2024
Georgia
1 review
0 helpful votes
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I am disappointed in the material quality of all three products. I may wear the pants around the house, but I gave the shirt away (did not like it at all).

Date of experience: September 30, 2024
Arizona
1 review
0 helpful votes
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Outfit doesn't match
October 10, 2024

I ordered the sage two-piece dress. The cardigan/jacket color didn't match the dress. The original packaging got thrown away by a member of my household, so I can't even return it.

Date of experience: September 30, 2024
Texas
1 review
0 helpful votes
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Disappointed
October 10, 2024

The blouses look nice now but I can tell by the material that once washed, the sizing will wash out and the fabric will not hold up.

Date of experience: September 30, 2024
Alabama
1 review
0 helpful votes
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Light Blue Sweater Top
October 10, 2024

I ordered the light blue top that is on all your ads. It was charged to my credit card but I never received.
I emailed about same and was told credit would be issued but top not available. Why does it still show up on very ad? Would still like that top

Date of experience: September 30, 2024
Alabama
1 review
0 helpful votes
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Holiday blouse
October 10, 2024

It was easy to place my order. But, it did take awhile to receive it.

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Not worth the money
October 10, 2024

This jacket is junk. It is cheap fabric, made poorly and not worth the money.

Date of experience: September 30, 2024
New York
1 review
0 helpful votes
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My Order Number: CDM**************
I ordered this item some time ago and I have not yet received it. The item ordered is just one jacket. I cannot understand why it is taking so long to deliver my order. This is very bad customer service. If you don't deliver my order soon, I will have to cancel my order.

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Summer Dress
October 10, 2024

I selected this item and purchased it from on-line. I liked what I saw, however, upon receipt the material was too thin and too short for someone of my age. I have since returned the dress and am currently waiting for my refund.

Date of experience: September 29, 2024
Australia
1 review
0 helpful votes
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Don't buy from this company!
October 9, 2024

The top I ordered looks nothing like the picture! I wanted an after 5 sparkly top, I received a shirt style top that is suitable for a day out.Reading other reviews, their experience is the same.Delivery and sizing were good though.

Date of experience: September 29, 2024
New York
1 review
0 helpful votes
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Unable to return item for refund.
October 9, 2024

Item bought does not fit you should be able to return item without having to jump thru hoops.

Date of experience: September 29, 2024
Canada
1 review
0 helpful votes
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The set up on the website for delivery was confusing. My parcel was delivered to my post office and then returned. I never got a confirmation email, or a notification of delivery the first time. I had to pay to resend this parcel. Not ideal and not my fault.

Date of experience: September 29, 2024