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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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The quality of the products is great. However, it takes longer than usual from the time you order until you receive your order.
Order was supposed to be here by Christmas! It might have made it to Nashua NH, but seems to be stuck there since 12/31.
Want to return...product was of inferior quality and I do not want.
The dress I ordered was very disappointing. I usually wear a small but ordered a medium. I could even get it on it was so small. Returns are difficult but they are possible. Once they received my item in good condition they did immediately refund my money.
I asked to return the item and was offered $10 or $17 instead of returning it. Why would I waste $45.00 to get back $17?
I had to go through a lot to return this item and will not do business with this company again.
My wife likes the products but the bust was a little too small on one of the dresses.
My dress did not look at all like the picture and I needed to return it. It was a big hassle and one of the most difficult, inconvenient returns. Now, hopefully I will get my credit back on my visa card.
I've been waiting over 30 days and order still not here. I can't call anyone and won't order from you again. I'll contact credit card to reverse the transaction.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
This company needs to be more helpful. I want to return it & get a refund. That should be easy to understand. I do not have any other comments darn it.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
I purchased what I thought was a red glittery jacket. When it came in, it was orange with white spots and no glitter. I'm donating it.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
The order ca.e in a very short time and was exactly as described from the color to the fit.
Like my blouse but it is too little. I am hoping to get a refund.
Easy ordering and delivery. They are too big and I need to return them.
My first purchase was confusing. I kept receiving FaceBook notes that I left something in my basket. Except for the description of my dress, it was difficult to find you. I purchased from Azzlee.
I was led to believe I had not completed my dress purchase. So I ordered again. NEVER received an email confirmation, estimated date of sending until I found and made a request for when it would arrive. I got an email that day or the next, I might not have opened on same day if it was late.
I had 2 dresses. The same dress and want to send one back. I emailed for info on how to do this last week, and I still have not heard how to return the dress.
This is inferior customer service in my book. I wonder if I WILL HEAR anything back on return.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
I wrote to you to return the blouse. All I received is a request for customer satisfaction. How do I return the blouse?
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Don't pay for express delivery you will not receive the product for 3 weeks. The product is nice once you receive it.
The clothing's do not fit. I bought 3 pieces. The dress was very long the material substandard and the top too tight
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
After a month, we still have not received the order. A long time waiting with no product. Why would we use you again?
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I has somehow selected the wrong color and my customer service person caught it, corrected it and resent the correct order! Amazing service in this day and of FAQs that never address the specific need! Love this company
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"