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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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I believe merchandise ships from overseas. Ordered weeks ago and according to the company's tracking site the order still hasn't shipped
This is the second time I have ordered this item, and not received it!
Early 2024. Now again. Nothing!
If sent out when ordered it would have been delivered before Canada Post went on strike. Customer service is no help, Im DONE! With Curvedream,
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Sizing runs at least one size SMALLER than requested; this is a Hong Kong company not local. Photos may show sparkly tops but they are not. Shipping is longer.
The two items I received were just as described and good quality.
Haven't received order yet, we will let you know as soon as we receive the package
Very happy with purchase
Just what I was looking for for work.
This company took forever to deliver the item. The item was cheaply made and not of the material they advertised. Enlisted help of a technician and it cost a dollar to even talk to someone about a return. So I just chalked it up to a learning experience and am absorbing the loss. I'm never buying anything from China again let alone this company, curved dream.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Half the order came and the quality/size is so off. The crotch hangs down to my knees. Waiting to return if once the rest of my order maybe arrives. I will have to pay the postage for returns on poor quality goods
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Regarding the quality issue, we apologize for any defects or inconsistencies in sizing that you may have experienced. We take quality control seriously and assure you that we will investigate the matter thoroughly. Please send us photos of the products you receive so that we can verify the issue and offer a resolution.
Also, the sizes of items from different designers differ. You need to check the garment measurements in the size guide and compare them with your clothing's measurements when choosing the size. They are true measurements.
We have been paying attention to the quality and sizing issue and we will make a big change soon.
About returns, according to our return policy, the buyer is responsible for the return shipping cost. You can check our return policy here: https://www.curvedream.com/return-policy.html.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Have not received my order, company does not know del company
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Quality was not a winter coat. I would not have paid 36$ for that item
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
TO Small - I need to reture for a xLL - i used your guide.
Please send instructions for returning item.
Please
Curvedream is more of a nightmare than dream
Curvedream... beware. The clothing looks terrific online but they are not very quality clothing when you receive them. My wife asked me to order a dress for her. It barely looked like the same dress when it arrived. They charged us shipping when we bought it and made us pay the return shipping as well. Don't buy from this company.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Horrible & incorrect info about size & quality of the product! Will never order from this company again!
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
The quality is awful—you can clearly see bad seams and loose threads everywhere. The return policy is terrible; they always offer compensation (less than what you paid, of course) and expect you to keep the items because they don't want them back. If you don't accept the compensation and try to return the items, they make the process extremely difficult. The photos for the items on the web site are not the same.
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
First, dress took a long time to come in. Then I could tell immediately the dress was too small up top. I ordered large. Top was made small and skirt larger. I had a big Christmas Party in Miami for work with over 500 people. Thank goodness I ordered another one for back up from Amazon. I Will never order from Curve dream again. The Top I ordered at same time came in too large. Total disappointment on all fronts Sending both top and back dress
"Dear customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
If you think the product differs too much from the picture online, you can send us a photo to report the issue and get compensation. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
We apologize for any inconvenience caused by the processing your return request. We understand that returns are an essential part of the customer experience, and we strive to make the process as smooth and efficient as possible.
Thank you for bringing this to our attention, and please let us know if there is anything else we can do to assist you further.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream"
Admin team very helpful and my clothes fit beautifully. Thanks
Prompt customer service. Beautiful clothes. They are as exquisite as pictured on line.
Never get my items. After I waited for several weeks I only got a message saying that one of the items I ordered was not available anymore.
The cost of the item I ordered has been taken out of my bank account but the item never arrived.
Please refund my money to my account.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"