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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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It's been well past their deadline of when I should receive my order. I purchased in plenty of time for Christmas but haven't received a response on whether or not it'll be here in time. If lack of response continues I will have no recourse other than filling a dispute with my bank.
The shirts were very nice but I was a little upset at how long it took to get them and then they came one at a time.They were christmas gifts and came just days before Christmas making me very nervous.
Sizing way off. Took forever to arrive. The material is terrible, not as described. Will be dropping it off at Goodwill. Obviously won't be ordering from curve dream again.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please note regarding your return request, as stated on our website, the buyer is responsible for return shipping costs. We apologize if this was not clear to you during the ordering process.
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"
Easy to navigate site. Hoping the sizing conversion chart is true to size as it differs from the measurement chart.
Slow delivery. Poor response to my request for a return…….
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
I am in the process of returning dress for refund. Let's see if I receive my refund!
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Please feel free to contact us anytime. Have a great day!"
Ordered for a 92 year old lady. She lived it but it came short.
Iten that came looked NOTHING like what I had thought I purchased. Looked homemade and was cheaply made. Could not return also. Stay way!
"Dear Customer,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
CurveDream is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Have a great day!"
I ordered a Christmas blouse on November 24, and have never received it. When I reach out to them they just tell me to keep tracking it. I have missed almost all of the functions I wanted it for. Beware of this site!
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
What is advertised is not what you get. Hard to get refund. Ordered three shirts, all size large. Received two. Although same size and style, one is very large and one is tight. Fabric is not what is expected.
I have been trying to contact your company,and did exchange emails. I received my order, way to big, been trying to return for a full refund. You've send me 2 emails asking to compensate me for 9.00 and keep the merchandise. I have made it clear, i just want to get the return label and address and send this $#*! back for full refund. It's cheap quality and not at all look like what you show. Please contact me with information I need to send back for refund. Are yall gonna keep the information from me until my time runs oit for return and refund! This has been over a week with email baxk and forth. Now I've not heard from yoir company at all. My name is Deborah Guttridge, pls call me ASAP 352-461- 6284 email *******@yahoo.com. This has wasted my time and caused so much frustration!
"Dear valued customer,
Sorry for any inconvenience caused. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.
We apologize for any difficulty you experienced in reaching our customer service department. As there are many e-mails to handle, we may not reply in time. When our customer service sees your e-mail, they will reply and assist you. Sorry if caused any inconvenience.
We appreciate your interest in our products and hope to have the opportunity to provide you with a better shopping experience in the future.
If you have any questions, please contact us by email at [email protected]. We put customer experience first and will continue to make improvements.
Team CurveDream"
It has been horrible. Haven't received a single item. I will never order from them again. Period.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
It took forever but got It took forever but got It took forever but got It took forever but got It took forever but got It took forever but got It took forever but got It took forever but got 😃
The shirt is cute and relatively well made. Had to remove the cheap buttons however
Xmas gift ordered before Thanksgiving. Order conformation stated 6-10 days for delivery. 24 days later I was sent an email saying the item was out of stock. To late for reorder and receive for Xmas. Canceled order.
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
Good quality for the price. Color as pictured. Delivery on date promised.
Not at all what item looked like on line. I want to return ans having issue with returning.
"Dear customer,
We apologize for any negative experience you may have had with our return process.
Items need to be returned to our fulfillment center and the buyer is responsible for return shipping. For goodwill, we would offer some alternative solutions to our customers. Sorry that you're not satisfied with that. However, we will strive to improve the quality of our products and accuracy in sizing to reduce the inconvenience of returns for our customers.
We appreciate your feedback regarding our return process and will take it into consideration as we continue to improve our processes. If you have any further concerns or questions regarding your refund, please don't hesitate to contact us at [email protected]. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Team CurveDream"
Quick and easy to order. Hope it is as cute as it looks!thanks
Still waiting on my order. I don't have much else to say. Maybe an update email could be sent out advising the status of the order, like once a week so you know you still might get it.
Have been trying to get a rezponse from you to return my gift purchase, but no response
I received my dress in a timely fashion.
The problem I have is I need to return it because it to small. I wrote to them to get approval to return my dress around two weeks around and then again about a week ago and have not gotten any response from them.
Ordered product 11-20 and am now just hearing from them about my order. It has been paid. What's the delay?
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
We apologize for the inconvenience caused by the sold-out item.
We understand how frustrating it can be to wait for items that haven't arrived, and we want to make sure that we address this issue as quickly as possible. Due to fluctuations in inventory levels and demand, it's possible that some items may be out of stock at the time of purchase. Hope for your understanding.
If you need additional assistance, please feel free to contact us by chat or by email at [email protected]. We will reply to you within 24 hours.
Team CurveDream"